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Vaco

Director of Legal Operations

new york, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Vaco lists this Director of Legal Operations opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Director of Legal Operations

Glendale, CA

$145K–$175K + Bonus

A growing and highly successful plaintiffs-side law firm is seeking a Director of Legal Operations to lead its legal support organization and help continue scaling the firm’s operations.

This is a high-impact leadership role overseeing a team of approximately 20 legal assistants and paralegals supporting attorneys across multiple offices. The Director will partner closely with the COO and firm leadership to strengthen processes, improve team performance, establish KPIs, optimize workflows, and implement new technology across the legal support function.

Key Responsibilities:

Lead, mentor, and manage a team of approximately 20 legal assistants and paralegals

Oversee workload allocation, performance management, training, and professional development

Develop and monitor team KPIs tied to performance reviews and bonus metrics

Partner closely with attorneys to ensure appropriate staffing and support across active matters

Standardize workflows, policies, and best practices across the legal support organization

Lead process improvement and operational efficiency initiatives

Support special projects, including centralization and workflow audits

Help implement and optimize legal technology and AI tools

Ensure case management processes, filings, discovery, and deadlines are handled accurately and efficiently

Qualifications:

10+ years of professional experience

5+ years of management experience

Experience managing a sizable legal support team, ideally 10+ direct reports

Must have experience overseeing paralegals, legal assistants, and/or law clerks

Strong understanding of paralegal and legal support workflows

Prior law firm experience required; litigation experience strongly preferred

Strong leadership, communication, and relationship-building skills

Experience developing processes, KPIs, and scalable operational procedures

Experience with legal case management technology such as Litify or similar platforms

Bachelor’s degree and prior paralegal experience are a plus

Details:

Compensation: $145K–$175K

Discretionary year-end bonus based on individual and firm performance

Glendale, CA

Primarily onsite, 5 days per week with occasional flexibility

Typical hours: 9:00 AM–5:30 PM

Unlimited PTO

Dental and vision insurance fully covered

Health insurance contribution

401(k)

Professional, close-knit environment with strong work/life balance

This is an excellent opportunity for an experienced legal operations leader who enjoys building high-performing teams, improving processes, and creating scalable infrastructure within a growing law firm.

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Worksite address

new york, NY, 10261, US

Who can apply

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