Director of Loss Prevention

Job description

The Director of Loss Prevention is responsible for safeguarding company assets, reducing shrink, and ensuring the safety and security of employees, customers, and facilities across the organization. This role involves implementing and enforcing loss prevention policies, providing training and support to regional, district and store teams, and all distribution and fulfillment operations. The Director of Loss Prevention will work closely to align with the Home Office/Corporate Loss Prevention team with field and operational teams to maintain compliance and drive results consistently across the organization.

Duties and Responsibilities

Support the “Cavender’s Culture” and drive our Mission, Vision, and Values.

Develop and execute enterprise-wide strategies to minimize shrink and reduce risk through strong operational compliance

Partner with field and corporate leaders to identify trends, assess risk, and implement targeted action plans

Develop and implement audit frameworks to ensure adherence to policies and mitigate risk across the organization

Oversee and evaluate investigations related to internal and external theft, fraud, and policy violations, ensuring consistent and effective outcomes

Partner with law enforcement and external agencies to support investigations and ensure appropriate resolution

Lead the design and delivery of loss prevention training programs focused on theft deterrence, operational excellence, and safety awareness

Establish and maintain loss prevention policies and procedures, including cash handling and asset protection standards

Lead, mentor, and develop loss prevention team members, driving accountability and performance

Monitor workplace incidents and safety trends, implementing preventive measures to reduce risk

Serve as a liaison between Corporate Loss Prevention and field operations to ensure consistent execution of programs and initiatives

Build strong relationships with regional and district leadership to foster a culture of accountability and awareness

Provide regular updates and insights to senior leadership on loss prevention performance, risks, and initiatives

Conduct field visits to evaluate performance, ensure compliance, and support operational effectiveness

Leverage data and reporting to identify trends and drive continuous improvement in shrink reduction and safety metrics

Oversee the use and effectiveness of loss prevention technologies, including CCTV, alarm systems, and EAS

Recommend and implement technology enhancements to improve security and operational efficiency

Promote a culture of integrity, accountability, and continuous improvement across the organization

Qualifications and Requirements

Minimum of 8 years of experience in multi-unit loss prevention, asset protection, safety, or security management, with progressive leadership responsibility

Strong knowledge of loss prevention strategies, retail security practices, and risk management principles

Proven ability to lead investigations, resolve complex cases, and reduce internal and external theft

Experience leading and developing high-performing teams across multiple locations

Strong analytical skills with the ability to interpret data and translate insights into actionable strategies

Excellent communication, leadership, and interpersonal skills

Ability to travel frequently to support field operations and audits

Experience with loss prevention technologies and security systems

Preferred Skills

Bachelor’s degree in business related field

Experience in a multi-state retail environment

Strong understanding of industry best practices in theft deterrence and incident management

Ability to handle sensitive and confidential matters with discretion

Demonstrated ability to influence and partner with senior leadershipExperience leveraging data and reporting tools to drive business decisions

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

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Worksite address

addison, TX, 75001, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.