About this opportunity
Hill Physicians Medical Group lists this Director of Member Experience & Engagement opportunity in san ramon, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hill Physicians Medical Group is seeking a Customer Experience & Engagement Director to lead the contact center, member experience, and IT strategy. The role focuses on delivering outstanding service, driving growth and retention, and aligning enterprise initiatives with patient needs.
You will manage a high-performing team and partner with analytics, enrollment, and marketing to elevate member satisfaction.
#J-18808-Ljbffr
Worksite address
san ramon, CA, 94583, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.