About this opportunity
Mondo lists this Director of Network Operations opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Director, Network Operations
Location-Type: Onsite - New York, NY (5 days/week)
Start Date Is: ASAP
Duration: Contract-to-Hire
Compensation Range: $95.00/hr - $110.00/hr W2
Hours: 40 hours/week
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship.
Must currently be based in the NY/NJ/CT tri-state area. No relocation.
Must be authorized to work in the U.S. without current or future sponsorship.
Job Description
Lead Network Operations across complex, high-visibility live-event environments, ensuring network reliability, operational readiness, effective incident response, and successful team execution.
Day-to-Day Responsibilities
Oversee daily Network Operations across multiple venue environments
Lead network readiness and technical resource planning for live events
Ensure pre-event checks, reporting, monitoring, and coverage are completed
Monitor network health, performance, availability, and operational readiness
Build and maintain SolarWinds dashboards, alerts, and operational reporting
Track network infrastructure projects, changes, incidents, risks, and priorities
Coordinate Network Operations and Engineering resources across projects and events
Lead incident triage, escalation, service restoration, and high-priority network issues
Maintain processes for alert handling, incident response, escalation, and change management
Partner with Network Engineering, Technical Operations, and other technical stakeholders
Provide network performance, project, and incident updates to technical leadership
Lead and mentor a growing team of technical professionals
Provide hands-on technical leadership during major incidents and critical projects
Qualifications
5-10 years of Network Operations, Network Engineering, Network Infrastructure, or related experience
Previous people-management experience, ideally managing 5-10 technical professionals
Strong enterprise networking background supporting complex LAN/WAN environments
Strong Cisco networking experience, including enterprise LAN and Catalyst environments
Strong SolarWinds experience with monitoring, dashboards, alerting, and reporting
ServiceNow or similar incident/ticketing platform experience
Strong understanding of incident management, escalation, change management, monitoring, and service restoration
Experience managing multiple network projects, infrastructure changes, deadlines, and technical resources simultaneously
Strong project-management, organizational, and stakeholder communication skillsAbility to remain calm and decisive during high-priority incidents and operational events
Ability to work independently with minimal day-to-day direction
Must currently reside in the NY/NJ/CT tri-state area; relocation candidates will not be considered
Must be authorized to work in the U.S. without current or future sponsorship
Ability to work onsite in New York City 5 days/week
Flexibility for occasional evening and weekend support around events, outages, and network changes
Preferred Qualifications
Experience supporting 24/7, mission-critical, or high-pressure operational environments
Experience in live entertainment, venues, sports, broadcast, gaming, aviation, transportation, utilities, critical infrastructure, defense, or public safety
Experience supporting network operations for live events or similarly time-sensitive environments
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.