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Heritage Senior Living

Director of Nursing | Director of Clinical Services | Health and Wellness Director | RN

port washington, NY

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About this opportunity

Heritage Senior Living lists this Director of Nursing | Director of Clinical Services | Health and Wellness Director | RN opportunity in port washington, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Details Jobs Location: 403 - Lincoln Village - Port Washington, WI 53074 Job Category: Health Care Director of Nursing | Director of Clinical Services | Health and Wellness Director | RN

Lincoln Village Senior Living

Starting Wage: $100,000 | Sign-On Bonus $10,000

Lead with compassion. Develop a great care team. Make a meaningful difference in the lives of seniors.

Heritage Senior Living is seeking an experienced, compassionate, and highly organized Director of Nursing (DON) to lead clinical services and resident care within one of our senior living communities.

Reporting to the Executive Director, the Director of Nursing is a key member of the community leadership team and is responsible for overseeing resident care, clinical documentation, medication management, regulatory compliance, infection prevention, caregiver/CNA development, and clinical quality.

This is an excellent opportunity for a nurse leader who enjoys building relationships with residents and families, developing strong care teams, and creating systems that support exceptional resident outcomes.

What You'll Do

Lead Resident Care & Clinical Services

You’ll help ensure every resident receives individualized, compassionate care based on their needs and preferences.

Complete clinical assessments and required documentation for prospective and new residents

Coordinate resident admissions and ensure required medical documentation is completed prior to move-in

Develop Individual Service Plans (ISPs) within required timeframes and update them based on scheduled reviews or changes in condition

Conduct regular resident wellness visits and monitor changes in health or functional status

Coordinate ISP and care‑planning meetings with residents, families, and appropriate team members

Partner with residents and families to ensure medical and wellness needs are appropriately addressed

Track physician appointments and serve as a liaison between residents, families, providers, and community staff

Communicate changes in resident condition, medications, treatments, or services to appropriate team members

Help ensure dietary, clinical, and other special resident needs are identified and communicated before move‑in

Oversee Medication Management

Oversee the community's medication management program

Conduct routine medication and documentation audits

Monitor Medication Administration Records (MARs) and related clinical documentation

Ensure medication orders are accurately received, documented, and communicated

Monitor medication availability and help ensure medications are ordered and available when needed

Educate and train authorized employees regarding medication administration policies and procedures

Monitor medication errors, identify trends, and implement corrective action when appropriate

Coordinate periodic reviews of psychotropic medications and resident needs with appropriate healthcare providers

Ensure medication and treatment changes are communicated promptly to caregivers/CNAs

Develop & Support the Care Team

Provide clinical leadership, supervision, coaching, and education to caregivers/CNAs and other applicable clinical team members

Assess employee competencies and identify opportunities for additional training and development

Participate in recruiting, interviewing, onboarding, and training care team members

Partner with the Executive Director to develop and maintain appropriate staffing schedules

Provide ongoing education regarding resident care, medication administration, infection prevention, documentation, and regulatory requirements

Address clinical performance concerns and reinforce accountability for established care standards

Provide appropriate oversight to LPNs serving in management roles

Foster a collaborative, respectful, and resident-centered care environment

Maintain Clinical Quality & Compliance

Develop and maintain knowledge of applicable federal, Wisconsin, and company regulations, policies, and procedures

Ensure clinical practices and documentation meet applicable regulatory requirements

Review daily clinical documentation, reports, and resident concerns

Monitor and investigate resident incidents and accidents and ensure appropriate follow-up

Oversee infection prevention and control practices

Monitor infection trends and implement interventions when appropriate

Assist with applicable OSHA and workplace safety requirements

Conduct routine clinical audits and implement corrective action when opportunities for improvement are identified

Maintain accurate, timely, and complete resident records

Support the community during regulatory inspections and surveys

Partner With Residents, Families & Providers

Build positive, trusting relationships with residents and families

Communicate resident health concerns and changes in condition promptly and professionally

Collaborate with physicians, pharmacies, hospitals, hospice, home health, therapy providers, and other healthcare partners

Help residents and families navigate changes in care needs

Participate in resident and family meetings as appropriate

Serve as a knowledgeable clinical resource for community leadership and employees

Assist with prospective resident inquiries and community tours when needed

What We’re Looking For

We’re looking for a nurse leader who combines strong clinical judgment with compassionate leadership.

The ideal candidate enjoys being visible throughout the community and is comfortable moving between resident care, family communication, employee coaching, clinical documentation, compliance, and problem-solving.

Successful candidates will demonstrate:

A genuine passion for serving older adults

Strong clinical judgment and decision-making skills

Compassionate and resident-centered leadership

Excellent interpersonal and relationship-building abilities

Strong written and verbal communication skills

Ability to recognize and respond appropriately to changes in resident condition

Strong organizational and time-management skills

Ability to manage multiple priorities in a fast-paced environment

Effective coaching, training, and employee-development skills

Ability to manage conflict and communicate complex clinical issues professionally

A commitment to quality, safety, accountability, and continuous improvement

Ability to collaborate effectively with residents, families, employees, providers, and community leadership

Qualifications

Graduate of an accredited school of nursing

Current Wisconsin nursing license in good standing

At least one year of nursing experience working with older adults preferred

Assisted living, memory care, skilled nursing, or other long-term care experience strongly preferred

Previous supervisory or nursing leadership experience preferred

Working knowledge of dementia and memory care preferred

Strong computer skills, including proficiency with Microsoft Office applications

PointClickCare experience is a plus

Ability to communicate effectively in English, both verbally and in writing

Ability to meet applicable pre-employment and ongoing requirements established by state and federal regulations

Why Heritage Senior Living?

At Heritage Senior Living, nursing leadership is about more than clinical oversight. It's about knowing our residents, supporting families, developing confident care teams, and creating an environment where quality and compassion go hand in hand.

As Director of Nursing, you'll have the opportunity to directly influence resident outcomes, clinical quality, employee development, regulatory compliance, and the overall resident and family experience.

If you're a nurse leader who enjoys developing people, building relationships, improving quality, and making a meaningful difference for seniors, we'd love to hear from you.

Join Heritage Senior Living and help us create an exceptional place to live, work, and belong.

Important Information

This position requires the ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations may be available to qualified individuals with disabilities to enable them to perform the essential functions of the position.

Heritage Senior Living is an Equal Opportunity Employer.

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