About this opportunity
Vidiots Foundation lists this Director of Operations (9.15.26) opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Vidiots Foundation is looking for a Director of Operations to join our team!
Reporting to and working side-by-side the Executive Director and in close collaboration with all department heads, the Director of Operations is responsible for leading the seamless, efficient, and compliant daily operations of all guest-facing and venue operations at Vidiots Foundation. This includes oversight of Front of House and Box Office teams, including guest services, food and beverage, ticketing, security, and general facility operations and maintenance. The Director of Operations plays a critical role in the day-to-day management of staff, enhancing guest experience, driving on-site revenue, maintaining regulatory compliance, and ensuring the highest of operational standards across the entire venue.
This role includes key responsibilities in people operations including recruiting, hiring, training, coaching, scheduling, and supervising a high-performing staff. The Director of Operations works collaboratively with the Executive Director, department heads, and the accounting team to meet strategic and budgetary goals.
At Vidiots, we're looking for a Director of Operations that fits our team’s values:
A fierce commitment to building an equitable, inclusive, anti-racist, anti-misogynist film culture and hub, open and accessible
to all
A passion for preserving, showcasing, and celebrating film and media that represents the widest array of artists and points of view, from all backgrounds
Appreciation for and commitment to preserving L.A.'s unique cultural landscape
What you'll do
Oversee all on-site operations, including day-to-day collaboration with Senior Front of House Managers and Box Office Manager to ensure floor management and high-level venue maintenance deliver a consistent, high-quality experience for guests and staff in alignment with Vidiots' mission and brand
Supervise departments including front of house, box office, custodial, and security; collaborate with department heads to support their supervision of hourly and floor staff
Drive revenue growth across ticketing, concessions, retail, memberships, and special events through strategic operations, staffing optimization, product management, and guest engagement initiatives
Support and implement safety protocols, emergency procedures, and risk management practices in partnership with leadership and external consultants
Collaborate with Executive Director and accounting to monitor and manage operational budgets, labor costs, staffing models, scheduling, and departmental spending to ensure financial sustainability, operational efficiency, and achievement of revenue goals
Oversee food and beverage programs, including guiding Senior Managers on inventory, ordering, cost control, and vendor relations for concessions and bar operations
Ensure full compliance with all city, county, state, and federal regulations, including alcohol service, health code, labor laws, safety, and accessibility
Maintain current licenses, permits, and certificates for food, alcohol, and public assembly
Work closely with department heads and Senior Managers to recruit, onboard, train, and retain hourly staff across multiple departments
Lead and develop managers and staff through coaching, performance management, accountability practices, and professional development opportunities
Work closely with Senior Managers to develop, implement, and enforce SOPs, operational procedures, training programs, and service standards to ensure consistency, accountability, and operational excellence
Lead guest service resolution/conflict protocols and oversight to uphold Vidiots' standards
Collaborate with all teams to ensure proper staffing and impeccable execution of events
Oversee cleanliness, custodial standards, and facility maintenance to ensure a safe, welcoming, and fully operational environment for guests and staff
Additional responsibilities and tasks as needed and assigned by Executive Director
Required Qualifications
Six+ (6+) years of progressive experience in operations management in a theater, arts organization, museum, or venue setting (e.g. restaurant, bar, performance venue), including at least four (4) years in a senior leadership capacity, overseeing a variety of staff members and departments
Strong leadership and team development skills, and working knowledge of CA labor laws and HR protocols, ability to manage a large team and collaborate well with other leaders
Strong working knowledge of brick-and-mortar management, food and beverage compliance, and inventory and POS systems
Strong knowledge of Operational Efficiency and Budget Management
Expertise in Guest Experience and Conflict Resolution
Extensive food and beverage experience
Experience with risk mitigation and managing licenses and compliance across multi-department operations
Proficiency and comfort working in Word, Excel, PowerPoint, scheduling systems, and similar platforms
Ability and willingness to consistently work evenings, weekends, and holidays
Strong verbal and written communication skills
Desired Characteristics and Qualities
Passion for and strong desire to work in a customer-service oriented brick-and-mortar art space
Strong understanding of the importance of physical media and the theatrical experience
Passionate about building community through social interaction around film and media
Work Schedule
This is a full-time role working both on-site at Vidiots and work-from-home
Must be based in the Los Angeles area
Compensation
Starting salary for this position is $95,000 annually.
Health Insurance benefits offered after 90 days.
Vacation and paid time-off benefits
CalSavers Retirement Program
Work Environment and Physical Demands
This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, and strong visual effects.
Employee will frequently be required to stand, sit, stoop, and climb stairs
Employee may be expected to climb ladders
Employee must frequently lift and/or move up to 50 pounds
Employee must be able to see in order to operate machinery and tools
Employee must comply with company and OSHA standard workplace safety protocols
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of these positions
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.