About this opportunity
Restaurant Zone Recruiting lists this Director of Operations – Bakery & Café Concept opportunity in costa mesa, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A rapidly growing franchise bakery café concept focused on expertly crafted baked goods and beverages, delivering a warm, community-driven guest experience. With aggressive U.S. expansion plans, this brand is redefining the neighborhood café experience.
About the Role
The Director of Operations oversees multi-unit operations across Southern California, driving performance, growth, and brand consistency across both corporate and franchise locations. This role is highly strategic and operational, focused on KPIs, people development, and franchise partnership.
Key Responsibilities
Drive KPIs: sales, profitability, guest experience, and audit performance
Partner with franchisees to ensure brand standards and high-level execution
Develop and implement strategic and operational plans
Coach and develop operations leaders; build a high-performance culture
Manage budgeting, financial planning, and reporting to the COO
Support new store openings, market expansion, and site selection
Collaborate cross-functionally to improve systems and processes
Ensure compliance with health, safety, and brand standards
Qualifications
5+ years in multi-unit leadership within bakery café, QSR, or fast-casual concepts
Proven success in high-growth, fast-paced environments
Strong financial, operational, and people leadership skills
Experience managing franchise relationships and driving unit-level performance
High emotional intelligence, strong communication, and a team-first leadership style
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Worksite address
costa mesa, CA, 92626, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.