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DeVita & Hancock Hospitality

Director of Operations

cambridge, MA

Check who can apply and the requirements below before continuing.

About this opportunity

DeVita & Hancock Hospitality lists this Director of Operations opportunity in cambridge, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

THIS IS A JUNIOR OPS MANAGER POSITION WHOS LOOKING TO GROW WITH A START UP. Location: Cambridge, MA (HARVARD SQUARE)

The Role

This role starts before we even open and will keep growing as our business grows. Youll help build the restaurant from the ground up, starting with planning, setting up workflows, and training the team. Once we open, youll run daily operations, work with vendors, and always look for ways to improve. As we expand, youll take on more responsibility and help manage new locations. We're looking for someone who is hands-on, resourceful, and always thinking about how todays decisions will shape our future.

What You Will Do Pre-Opening

Build SOPs across prep, service, kitchen flow, opening and closing, and food safety

Design line flow and staffing models with scalability in mind

Create training programs that are simple, repeatable, and easy to roll out

Set up vendors, pars, and ordering systems

Day-to-Day Operations

Run daily operations of the first location

Lead from the floor and set standards for speed, quality, and cleanliness

Own scheduling, labor deployment, inventory, and waste

Manage vendor relationships and solve issues quickly

Improvement and Scale

Constantly evaluate what works and what breaks under pressure

Design scalable solutions rather than one-off fixes

Turn real-world learnings into clean, documented systems

Help open and support future locations

Grow into multi-unit responsibility as the brand expands

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Worksite address

cambridge, MA, 02140, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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