About this opportunity
Smith Group of Americas lists this Director of Operations opportunity in city of syracuse, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Summary
Smith Group of Americas, the parent company of SGTR, LLC and E. Smith Contractors, LLC, is seeking a Director of Operations to stabilize and scale construction operations across New York and Texas. This role will oversee operations across both entities, ensuring consistent execution, strong project delivery, and operational alignment as the company expands into larger and more complex projects.
Key Responsibilities
Operational Standardization & Process Development
Establish and implement companywide operational policies and procedures
Standardize workflows across estimating, project management, and field operations
Create playbooks for: o Project kickoff
Budget tracking and cost control oSubcontractor coordination
Project closeout
Ensure consistency across all projects regardless of location
Multi-State Operations Oversight (TX + NY)
Align operations across Texas and New York teams
Ensure all regions are operating with consistent expectations and standards
Identify inefficiencies and implement improvements across offices and jobsites
Capacity Planning & Resource Management
Forecast labor, equipment, and subcontractor needs based on pipeline
Partner with leadership to ensure proper staffing for upcoming work
Balance workloads across: o Project Managers
Superintendents
Field teams
Project Execution & Performance Management
Oversee execution of projects to ensure:
Schedule adherence
Budget performance
Quality standards
Identify risks early and implement corrective action
Drive accountability across PMs and field leadership
Field Leadership Alignment
Ensure consistency across Superintendents and field teams
Implement clear expectations, reporting structures, and communication standards
Improve coordination between: o Field operations
Project management
Estimating
Preconstruction & Estimating Integration
Collaborate with estimating team to ensure: o Accurate scope coverage
Realistic budgets and schedules oSeamless handoff from bid to execution
Help bridge the gap between what is sold and what is built
Safety & Compliance Oversight
Ensure operational alignment with safety programs and jobsite requirements
Reinforce consistent application of safety procedures across all projects
Partner with leadership to strengthen compliance culture
Scaling the Business for Growth
Build operational infrastructure to support:
Larger, more complex projects ($50M+)
Expansion into warehouse and industrial markets
Growth of owner’s rep services
Identify systems, tools, and staffing models needed for scale
Required Qualifications
15+ years of construction operations experience
Proven experience managing largescale projects ($50M+)
Background in commercial, industrial, and/or federal construction
Preferred Qualifications
Experience scaling a growing construction company
Multistate operations experience (especially TX and NY)
Familiarity with Procore and construction management systems
Strong leadership presence with ability to influence both field and executive teams
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.