About this opportunity
Dawson lists this Director of Operations opportunity in columbus, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join a respected leader in the industry with a long history of innovation and product excellence
Be part of a 100% employee-owned company where teamwork, initiative, and shared success matter
Bring your ideas to a fast-paced, collaborative environment that values creativity, problem-solving, and continuous improvement
Own cross-functional operational systems; oversee product development and coordinate cross-departmental process flows from finance and ideation through external development, marketing and sales to ensure full business handoffs
Build and manage project plans that keep product initiatives aligned, organized, and moving forward from initial concept through commercialization
Develop systems and processes that improve communication, accountability, and handoffs across departments
Serve as a strategic systems builder who can connect warehouse operations with broader cross-departmental initiatives
60% focused on warehouse operations while also managing complex cross-functional processes across the business
What You'll Be Doing:
Build and maintain cross-functional workflows from order acquisition through fulfillment, ensuring alignment between strategic objectives and day-to-day execution
Design, document, and implement SOPs across departments while championing operational discipline and continuous improvement
Develop scalable systems and processes to support increasing business volume and expanding product lines
Warehouse Management System (WMS): Oversee the selection and implementation of a new WMS with batch tracking capabilities, ensuring end-to-end integration with the CRM for client- and sales-facing visibility
Own the development and optimization of monday.com as the company's project management platform, including cross-functional process mapping from finance approvals through ideation, vendor engagement, and marketing launch
Build, document, and maintain back-end processes to preserve institutional knowledge, strengthen cross-functional handoffs, and prevent tasks or responsibilities from being missed when team members transition out of roles
Oversee warehouse operations, fulfillment accuracy, inventory integrity, purchasing, and domestic and international sourcing
Improve inventory planning and production scheduling while implementing cost-control measures that protect margins and cash flow
Establish vendor strategy, manage vendor KPIs, and make final decisions regarding major contracts, pricing, supplier changes, and domestic and international manufacturing partners
Oversee escalated vendor issues and determine when to qualify or diversify suppliers to reduce single-source risk
Set freight and carrier strategy, approve major carrier changes and contracts, and lead shipping cost optimization initiatives
Establish product quality standards and inspection protocols for incoming supplier materials and outgoing products
Oversee the operational execution of new product initiatives, including sourcing, cost modeling, vendor coordination, and production readiness
Ensure alignment between product design, supply chain, and commercialization while supporting growth targets tied to new product revenue
Directly manage the mid-level management team within Operations and provide leadership around team performance and development
Lead manufacturing capacity planning and provide facility investment recommendations as business volume and product lines expand
Establish safety program standards and OSHA compliance requirements while the Warehouse Operations Manager oversees day-to-day safety training and incident reporting
What We're Looking For:
Minimum of 7 years of operational leadership experience
Bachelor's degree or MBA in Supply Chain, Operations, Product preferred
Experience in manufacturing, distribution, or product-based businesses
Demonstrated ability to build systems and processes from scratch
Proven track record of improving operational efficiency and scalability
Experience with product quality systems, vendor scorecards, or warranty/CAPA processes preferred
Familiarity with warehouse safety and regulatory compliance (e.g., OSHA) preferred
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
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Worksite address
columbus, OH, 43224, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.