About this opportunity
IntouchCX lists this Director of Operations: CX & Growth Leader opportunity in mesa, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
IntouchCX in Mesa, AZ is seeking a Director of Operations to lead end-to-end contact center activities, including staffing, training, quality control and reporting. This role requires a bold, results-driven leader who can drive performance and client satisfaction.
The ideal candidate will have 7–9 years of contact center leadership and 5 years in client relationships, with strong cost analysis and KPI management skills.
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Worksite address
mesa, AZ, 85123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.