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HCA Healthcare

Director of Operations - EHM

atlantis, FL

Check who can apply and the requirements below before continuing.

About this opportunity

HCA Healthcare lists this Director of Operations - EHM opportunity in atlantis, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

This position is incentive eligible.

Location: Candidate must live in one of the following areas OR be willing to relocate to one of them

West Palm Beach, Port St. Lucie, Loxahatchee, Palm Beach Gardens

This position requires traveling between our hospitals in the areas listed above

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Job Summary and Qualifications

Provides leadership and direction for program management and operations. Responsible for existing program management and successful implementation of new programs across Hospital Based Services (HBS). Owns the development of standardized program implementation methods. Responsible for the development, communication, and implementation of standardized operations processes, workflow design, and ongoing measurement of key success indicators.

Job Summary:

Directs all activities related to new program operations/implementation

In collaboration with HBS Leadership, facilitates, organizes the creation, and manages the following:

Implementation manual

Physicians' orientation manual

Advanced Practice Providers orientation manual

Annual gap assessment

Order set development and annual review

Policy/procedure annual review

Job descriptions

Recruitment

New employee on-boarding

Create, manage, and oversee IHBS project portfolio

Manage all project requests (clinical & operational)

Manage approval process through executive team

Management of new program portfolio

Directs and mentors all activities assigned to project manager

Collaborates with Chief Operating Officer & GVP to create executive summary communications and presentations for all clinical and business operations across the company

Including but not limited to facility executives, corporate executives, IHBS internal team

Facilitates and organizes IHBS committees and sub-committees to ensure coordination and collaboration between all key stakeholders

Monitor and report on portfolio performance

Work effectively with development to enhance growth initiatives

Support the goals of the facilities, divisions and markets

Serve as a key member of the leadership team

Assist in developing physician development plans, process improvements and implementation of best practices

Work effectively with management and support teams

Work effectively with the physician recruiting and HR functions of HCA Physician Services and hospital liaisons to support the placement of qualified physicians in hospital-based programs

Ensure that HCA Physician Services compliance, training and education, policies and procedures are implemented for efficient, effective management of all programs, as appropriate for Hospital Based Physicians

Display consistent behavior that enhances the public image of the organization as evidenced by professionalism in interactions with peers, subordinates, customers, patients, families, physicians, payors, vendors, etc.

Participate in the recruitment, interviewing, selecting and hiring of new employees as assigned

Participate in ongoing orientation and education of new and existing employees as assigned

Conduct performance evaluations and corrective disciplinary action with employees as assigned

Maintain strictest confidentiality in areas of patient, employee and physician relations

Help prepare and participate in program, facility, market and division MORs/QORs as assigned

Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.

Job Qualifications:

Bachelor’s Degree required

Master’s Degree preferred

5+ years project and/or program management experience required, including the ability to manage multiple projects and programs to successful completion for multiple hospitals, business offices or health systems.

Experience in leading large, enterprise-scale projects or programs preferred.

Experience leading healthcare operations preferred.

Benefits HM East Florida Division, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

Wellbeing support, including free counseling and referral services

Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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