About this opportunity
Leap Brands lists this Director of Operations - Full Service opportunity in cleveland, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A multi-unit restaurant organization is seeking an experienced Director of Operations to oversee a portfolio of high-volume restaurant locations. This leader will be responsible for driving operational execution, financial performance, talent development, and overall guest experience across a multi-unit territory.
The ideal candidate is currently leading multiple high-volume locations and brings a strong track record of operational consistency, people leadership, and long-term tenure within the hospitality industry.
Key Responsibilities
Oversee operations for 8-10 full‑service restaurant locations
Drive sales growth, profitability, labor management, and overall operational performance
Coach and develop General Managers and operational leadership teams
Ensure execution of operational standards, guest experience initiatives, and day‑to‑day excellence
Analyze P&L performance and identify opportunities to improve margins and efficiencies
Partner cross‑functionally with leadership teams to support staffing, training, and operational initiatives
Build a strong culture focused on accountability, development, retention, and guest satisfaction
Lead within high‑volume restaurant environments while maintaining consistency and operational discipline
Qualifications
Minimum 5+ years of multi‑unit leadership experience within casual dining and/or fine dining restaurant operations
Current oversight of at least 7 restaurant locations required
Must currently be in a multi‑unit leadership role
Experience overseeing high‑volume restaurant operations required
Strong financial acumen with experience managing labor, food cost, and P&L performance
Demonstrated tenure and career stability required
Quick service backgrounds will only be considered if paired with substantial casual dining and/or fine dining multi‑unit experience
Strong leadership presence with the ability to develop high‑performing operational teams
Candidates must currently reside within reasonable driving distance of the assigned territory
Compensation
Competitive base salary, bonus opportunity, and comprehensive benefits package.
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Worksite address
cleveland, OH, 44101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.