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Job description
The Director of Operations is key to the successful operation of the designated business, including, but not limited to customer service, administration, purchasing, and logistics. This position’s responsibilities may be completed personally or through direct reports. In addition,the Director of Operations will analyze and implement operational and strategic initiatives to achieve success and continuous improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES*
Position/Department
Oversee the overalloperations function, which may includeCustomer Service, Sales Support, Warehousing and Logistics, Purchasing, and Production
Execute and supportdivisional operations metricsto achieve Barentz’overall objectives, consistent with corporate practices
Foster a positive, team oriented and results drivenculture that is aligned with Barentz’ valuesand fundamentals
Approve and suggestquality procedures and processes, identifyopportunities for continuous improvement and supportand lead initiatives where necessary
Participate in Safetycommittees and ensurecompliance throughout the assigned division
Identify and make recommendations for short- and long-term departmental strategies
Maintain a safe and clean work environment and ensure housekeeping program is followedand maintained
Responsible for ensuring equipmentmaintenance is performed regularly for operatedfacilities
Evaluate new equipment and techniques and make recommendations to improve
Identify necessary resources, tools, and/orpeople to achievedepartmental objectives
Monitor metrics,analyze trends monthlyand take action to improveproductivity and operational performance
Participate in various projectsindividually and/or as a representative of the Operations team
Manage healthyinventory levels in line with objectives for DIO, expiringand days aging
Responsible for driving OPEX improvement in responsible areas
Host S&OP meetings with commercial teams to drive improved performance
Support commercial and divisional leadership to deliver growth initiatives and margin expansion opportunities
Leadership/Teamwork
Hire, promote, and developdirect reports and provide effectiveleadership with ongoingmotivation, communication, and development opportunities
Lead by exampleby demonstrating top-notch skills and strategies
Focus on creatinga high-energy, productive operations culture
Monitor KPIs and set benchmarks for individual and team success
Establish specific, measurable, achievable, relevant, and time-bound (SMART) goals that are aligned with the Company’s overall strategic priorities
Regularly evaluate and provide performance feedback, identify strengths and opportunities for individuals as well as the team
Coach the team and individuals within it to ensure they are performing at their best
Foster a cultureof recognition by acknowledging and celebrating outstanding performance and success
Collaborate with cross-functional teams (sales, marketing, production, sales support)to ensure initiatives support organizational goals
Provide leadership and overall management for Production, CustomerService, Purchasing, Logistics, and Warehouse departments
Work closely and collaborate with all departments to improve communications, implement efficiencies and increase our ability to Create Customer Success
Full ownership for operational teams and performance of the division
Continuous Improvement/Problem Solving
Provide visionand leadership for designing, developing, and implementing continuous improvement initiatives and programs that create customer and/or business value
Ensure continuous improvement initiatives and programs are reliable, cost effective, and strategically sound, as well as reflecting the qualities that align with company goals
Seek opportunities to share best practices with the team, support staff and other divisions
Improve the level of serviceoffered to our customers and suppliers via unique and new serviceinitiatives
Identify and implement improvedinventory management practices
Systems
Serve as a “power user” and champion of our ERP, CRM, OverDrive and TMS systemswith the abilityto support existingstaff and help onboard new users
Optimize the performance of BRM and other systemsthrough training, tools, and performance measurement
Utilize system capabilities and new technologies to create efficiencies and improve on processes
Barentz Culture/Fundamentals
Support and lead by example,following Barentz’ purpose,strategies, and values
Act legally and ethically in all professional relationships in adherencewith Barentz’ culture,values and fundamentals
Contribute to an environment of trust and mutual respect
Maintain a strongcommitment to teamworkand concern for others
Maintain a high level of personal responsibility and ownership
Use effective communication and listening skills
Foster an inclusive and diverse workplace where every team member feels valued and respected
Learning and Development
Seek out and participate in ongoing growthand personal development opportunities
Embrace and promoteBarentz’ learning and development culture
Make recommendations and supportongoing development for all directand indirect reports
Other Duties and Responsibilities
Duties and responsibilities may be amendedat any time based on the needs of the business
EDUCATION AND EXPERIENCE
Bachelor’s degree required, Master’s degree preferred
Demonstrated experience in logistics, purchasing, customer service, inventory management, freight and warehousing
SKILLS AND KNOWLEDGE
Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
Demonstrated exceptional organizational, presentation, negotiation, interpersonal and communication skills
Strong calculation, organizational, attention to detail and problem-solving skills
Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
Must be able to effectively prioritize work assignments for self and others
Ability and desire to develop meaningful/productive businessrelationships at all levels
Software knowledgeof Microsoft Officeincluding Outlook, Word, Excel and Power Point
Fluent in English,a second languagewould be considered an asset
Worksite address
oakbrook terrace, IL, 60523, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.