About this opportunity
Urgent Team Walk-in Urgent Care lists this Director of Operations (Multi-Site Medical Practice Manager) opportunity in decatur, Alabama. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Huntsville Hospital Urgent Care is looking for a Director of Operations to join our team in the Alabama market. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their 4-6 locations.
Job Summary
The overall operational responsibility for the business functions of the assigned centers (multi-site, with a minimum of 4 centers and a maximum of 10) to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.
Key Responsibilities
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
Evaluates patient flow through the center to ensure appropriate utilization of business resources
Monitor wait times for the center and manage the workflow accordingly
Identifies opportunities to increase business and scope of services provided by the center
Ensures high team member morale and a professional, effective, and efficient working atmosphere
Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary
Owns the performance results in regards to patient experience, patient volume, financial results and service standards
Serve as the communication liaison between the home office and all center team members
Understands work flow and function of all positions
Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help
Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health
Implement the policies and procedures from the Home Office. Follow all operational guidelines
Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders
Supervisory Responsibilities
Oversee all team members assigned within your area
WHAT'S REQUIRED?
3-5 years of healthcare management experience required; Urgent or Primary Care experience is preferred
Working knowledge of work flow and scheduling
Must be able to maintain a highly structured environment
Full-time Benefits Include
Competitive Salary
Medical, Dental, and Vision Options
Retirement savings plans
Continuing Education Reimbursement
Paid Time Off
and MORE!
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Worksite address
decatur, AL, 35609, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.