About this opportunity
Atlantic Health Strategies lists this Director of Operations | Naperville, Illinois opportunity in naperville, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Director of Operations | Naperville, Illinois
Salary $90,000–$100,000 annually, commensurate with directly relevant experience
Country United States
Job Description
Director of Operations | Naperville, Illinois
About the Organization
Forrest Behavioral Health is a growing behavioral health treatmentorganization serving individuals with substance use disorders, mental healthconditions, and co-occurring diagnoses.
As the organization continues to expand, Forrest Behavioral Health ispreparing to open its newest Illinois location in Naperville. The organizationis focused on creating treatment environments where strong clinical care,thoughtful operations, accountability, and a positive patient and employeeexperience work together.
The Opportunity
We are seeking a hands-on Director of Operations to lead the day-to-dayoperations of Forrest Behavioral Health Illinois South, our newest location inNaperville, Illinois.
This is a highly involved facility leadership position for someone whounderstands the operational realities of behavioral healthcare and iscomfortable stepping into different areas of the program as needs arise.
The Director of Operations will have direct responsibility for severalfunctions central to the patient experience and facility performance, includingintakes, staffing and scheduling, utilization review coordination, admissions,discharges, and AMA situations.
As part of a new location, this individual will also play an importantrole in establishing strong operational practices, supporting the team, andhelping ensure Forrest's existing operating model is implemented consistentlyfrom the start.
This is not a behind-the-desk management role. The person in thisposition will be expected to understand what is happening throughout thefacility, identify problems early, support the team, and step in when necessaryto keep operations moving.
Who Thrives Here
The strongest fit is someone who genuinely cares about recovery andbehavioral healthcare and brings energy, accountability, and a willingness towork alongside the team.
You understand that strong facility operations require attention to bothpeople and performance. You can hold employees accountable while maintaining apositive culture, communicate effectively across admissions and clinical teams,and recognize operational problems before they become larger issues.
You are also comfortable getting into the details. Whether the needinvolves an intake, staffing challenge, utilization review issue, difficultdischarge, referral relationship, or patient experience concern, you arewilling to get involved and help find a solution.
This is an opportunity for someone with directly relevant behavioralhealth experience who wants meaningful ownership of a facility's day-to-daysuccess and the opportunity to help establish and grow a new location.
What You'll Do
Lead the day-to-day operationalfunctions of the Naperville facility
Conduct the majority of patientintakes and help ensure a smooth transition into treatment
Maintain direct responsibilityfor facility staffing and scheduling
Manage and coordinate utilizationreview activities
Maintain operational oversight ofadmissions, discharges, and AMA situations
Communicate closely withadmissions, clinical, and other facility team members
Develop and maintain productiverelationships with referral sources and facility partners
Identify operational problemsearly and implement practical solutions
Step into different areas offacility operations when additional support is needed
Establish clear expectations andhelp hold staff accountable while contributing to a positive workplaceculture
Support census, patientretention, and the overall patient experience
Help ensure consistent executionof organizational policies, workflows, and operational expectations
Partner with organizationalleadership on facility performance and improvement initiatives
Support the successfulestablishment and continued growth of Forrest Behavioral Health IllinoisSouth
Requirements
Required:
Direct professional experiencewithin substance use disorder and/or mental health treatment
Operational or leadershipexperience within a behavioral health treatment environment
Working knowledge of behavioralhealth facility operations and levels of care such as PHP, IOP, OP,residential, detox, or similar treatment settings
Experience with one or more coreoperational functions such as patient intake, admissions, utilizationreview, staffing, scheduling, discharges, census management, or patientretention
Ability and willingness tomaintain an active, visible presence in day-to-day facility operations
Strong organizational,communication, leadership, and problem-solving skills
Ability to work effectivelyacross admissions, clinical, and operational teams
Ability to hold team membersaccountable while contributing to a collaborative and positive workplaceculture
Commitment to behavioralhealthcare, recovery, and a strong patient experience
Preferred:
Previous Director of Operations,Executive Director, Program Director, or comparable behavioral healthleadership experience
Experience supporting theopening, launch, or growth of a behavioral health treatment program
Experience coordinatingutilization review and insurance authorization processes
Experience managing patientadmissions, discharges, and AMA situations
Experience managing behavioralhealth staffing and scheduling
Experience supporting censusgrowth and patient retention
Established understanding ofreferral relationships within behavioral healthcare
Compensation and Schedule
Salary: $90,000–$100,000annually, commensurate with directly relevant experience
Schedule: Monday through Friday,approximately 8:30 AM–4:30 PM
Travel: None required
Additional Benefits
Employer contribution towardhealth insurance premium
Performance incentiveopportunities available after 90 days
Hands-on leadership role withmeaningful ownership of facility operations
Opportunity to help establish and grow Forrest BehavioralHealth's newest Illinois location
Opportunity to work closely withorganizational leadership
Mission-driven environmentfocused on both patient care and employee experience
This opportunity is posted by Atlantic Health Strategies on behalf of Forrest Behavioral Health.
#J-18808-Ljbffr
Worksite address
naperville, IL, 60564, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.