About this opportunity
BDO USA lists this Director of Operations, Public Sector opportunity in potomac, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Summary
The Director of Operations, Public Sector, provides comprehensive operational oversight for the Public Sector practice, ensuring the effective management and coordination of core business functions, including pricing, security, contracts, compliance, and risk. This role serves as a key interface with BDO USA’s Legal, Compliance, and other shared service functions, ensuring operational requirements are addressed, risks are appropriately managed, and business priorities are executed efficiently across the practice.
Job Description
The Director of Operations, Public Sector, provides comprehensive operational oversight for the Public Sector practice, ensuring the effective management and coordination of core business functions, including pricing, security, contracts, compliance, and risk. This role serves as a key interface with BDO USA’s Legal, Compliance, and other shared service functions, ensuring operational requirements are addressed, risks are appropriately managed, and business priorities are executed efficiently across the practice.
The Director of Operations, Public Sector, also serves as a strategic partner to the Public Sector leadership team, responsible for driving operational efficiency, aligning strategic initiatives, and ensuring the successful execution of key business priorities. This role combines operational leadership with hands‑on execution, collaborating across BDO USA’s national marketing, communications, training, recruiting, branding, events, and employee engagement teams to streamline processes, align messaging, and deliver impactful programs for our clients, business prospects, candidates, and internal stakeholders. With a focus on operational excellence, business growth, and employee engagement, this position plays a critical role in enhancing the practice’s brand visibility, strengthens organizational culture, and ensures alignment across all verticals to support strategic objectives.
Job Duties
Practice Operations & Business Management
Oversees day-to-day operations across the Public Sector practice, ensuring processes, priorities, and resources are aligned with leadership objectives
Oversees pricing and proposal operations, partnering with leadership, contracts, and other stakeholders to support timely and competitive business opportunities
Oversees security operations and requirements, ensuring alignment with applicable contractual, regulatory, and organizational requirements
Interfaces with Legal and Compliance on contracts, regulatory requirements, risk matters, and other issues impacting the practice
Establishes and improves operational processes and controls to increase efficiency, accountability, and consistency across the practice
Identifies and mitigates operational risk, escalating issues appropriately and partnering with leadership and shared-service teams to drive resolution
Serves as a central operational point of contact for Public Sector leadership, connecting business needs with the appropriate BDO USA corporate and shared-service functions
Strategic Planning, Communications, & Leadership Support
Aligns operational efforts with business priorities, ensuring seamless execution of key initiatives
Ensures operational efficiency by managing cross-functional initiatives and process improvements
Develops leadership messaging and presentations for key meetings, including All Hands Meetings
Leads internal and external communication strategies to foster engagement across the practice
Coordinates cross-functional projects to improve efficiency and collaboration
Marketing, Events, & Branding
Partners with BDO USA’s National Marketing, Events Marketing, and Branding teams to ensure consistent messaging and brand alignment
Leads the planning and execution for major industry events, ensuring smooth logistics, and on-site support for local events
Executes marketing for industry events, including branding, promotional materials, and pre/post-event marketing
Leads the Public Sector Brand Ambassador Team, enhancing visibility and engagement for the Public Sector practice
Develops and manage practice-wide social media content, highlighting job openings, events, thought leadership, and industry insights
Manages podcast content strategy and promotion to enhance audience engagement
Recruiting & Talent Strategy
Collaborates with BDO USA’s National Recruiting team to execute talent acquisition strategies that attract top candidates
Oversees the Public Sector Talent Brand Strategy, to ensure consistent touchpoints with potential candidates
Leads the planning and execution of recruiting events, ensuring smooth logistics, pre/post-event marketing, and on-site support
Training & Development
Collaborates with BDO USA’s National Training team to align learning programs with business objectives and employee growth opportunities
Serves as the Executive Sponsor of the PS Training Team, driving initiatives that enhance professional development and career progression
Oversees the planning and implementation of internal training sessions, ensuring content is relevant, engaging and effectively delivered
Leads the coordination and execution of training initiatives to support employee development, knowledge sharing, and skill-building across the Public Sector practice
Evaluates training effectiveness and identify opportunities for continuous improvement to meet evolving business and employee needs
Employee Engagement & People First Initiatives
Leads the People First Team, overseeing six sub-teams dedicated to enhancing employee well-being, morale, and professional development while promoting recognition and inclusivity within the practice
Executes meaningful service opportunities for the Public Sector practice. Manage all logistics and engage employees in activities that support local causes and charitable organizations
Proactively address employee needs to enhance well-being and improve morale by executing thoughtful initiatives for life events such as new family additions, hospital stays, and condolences
Recognizes employee contributions through managing regular acknowledgements and structured programs such as Employee of the Quarter, and the COMPASS award to foster a culture of appreciation and motivation
Facilitates onboarding and offboarding processes by assigning onboarding buddies, and career advisors, ensuring smooth employee transitions and fostering connections within the practice
Manages and leads interactive sessions focused on professional development, team building, and open discussions to strengthen workplace collaboration and engagement
Executes and plans events and activities that promote relationship building, inclusivity, and team bonding, reinforcing a supportive and connected workplace culture
Special Projects & Leadership Initiatives
Leads and manages special projects as needed to support business objectives
Collaborates with leadership to drive key initiatives and ensure successful execution
Provides strategic guidance and support for high-priority leadership-driven initiatives
Facilitates cross-functional coordination for complex projects and organizational goals
Supervisory Responsibilities
Supervises and manages the tasks and project assignments of the department
Qualifications, Knowledge, Skills and Abilities
Bachelor’s degree in Accounting, Finance, Business, or Marketing, required
Master’s degree, preferred
Experience
Fifteen (15) or more years of experience in operations, marketing, communications, or program management, preferably in a professional services or public sector environment, required
Experience in project management, including developing and managing project timelines, prioritizing and assigning projects and tasks and assessing progress, preferred
License/Certifications
N/A
Software
Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel and PowerPoint, preferred
Language
N/A
Other Knowledge, Skills & Abilities
Strong leadership, project management, and strategic planning skills
Excellent written & verbal communication skills and ability to foster and maintain relationships with professionals at all levels within the organization
Ability to act as a strategic partner to regional and local business line and practice leadership and management teams
Ability to maintain a high level of confidentiality and professionalism in all matters
Ability to work well with a team as well as independently
Familiarity with facility security compliance
Familiarity with contracts, compliance, pricing, and risk
Benefits may be subject to eligibility requirements.
National Range: $160,000 - $200,000
Maryland Range: $160,000 - $200,000
NYC/Long Island/Westchester Range: $160,000 - $200,000
Equal Opportunity Employer, including disability/vets
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"
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Worksite address
potomac, MD, 20854, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.