About this opportunity
Zohorecruit lists this Director of Operations | Rhode Island opportunity in providence, Rhode Island. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Providence, United States | Posted on 09/24/2026
Salary $90,000–$100,000 annually, commensurate with directly relevant experience
City Providence
State/Province Rhode Island
Country United States
Job Description
About the Organization
Our client is a behavioral health treatment organization servingindividuals navigating substance use disorders, mental health conditions, andrelated behavioral health needs.
The organization believes strong treatment programs depend on engagedoperational leadership, responsive teams, accountability, and an environmentwhere patients and employees feel supported.
The Opportunity
We are seeking a hands-on Director of Operations to lead the day-to-dayoperations of a behavioral health treatment facility in Providence, RhodeIsland.
This is a highly involved facility leadership position for someone whounderstands the operational realities of behavioral healthcare and iscomfortable stepping into different areas of the program as needs arise.
The Director of Operations will have direct responsibility for severalfunctions central to the patient experience and facility performance, includingintakes, staffing and scheduling, utilization review coordination, admissions,discharges, and AMA situations.
This is not a behind-the-desk management role. This leader will beexpected to maintain a strong understanding of what is happening throughout thefacility, identify problems early, support the team, and step in when necessaryto keep operations moving.
Who Thrives Here
The strongest fit is someone who genuinely cares about recovery andbehavioral healthcare and brings energy, accountability, and a willingness towork alongside the team.
You understand that strong facility operations require attention to bothpeople and performance. You can hold employees accountable while maintaining apositive culture, communicate effectively across admissions and clinical teams,and recognize operational problems before they become larger issues.
Whether the need involves an intake, staffing challenge, utilizationreview issue, difficult discharge, referral relationship, or patient experienceconcern, you are comfortable getting involved and helping find a solution.
What You'll Do
Lead the day-to-day operationalfunctions of the facility
Conduct the majority of patientintakes
Maintain direct responsibilityfor facility staffing and scheduling
Manage and coordinate utilizationreview activities
Maintain operational oversight ofadmissions, discharges, and AMA situations
Communicate closely withadmissions, clinical, and operational team members
Develop and maintain productiverelationships with referral sources and facility partners
Identify operational problemsearly and implement practical solutions
Step into different areas offacility operations when additional support is needed
Hold staff accountable whilecontributing to a positive workplace culture
Support census, patientretention, and the overall patient experience
Partner with organizationalleadership on facility performance and improvement initiatives
Requirements
Required:
Direct professional experiencewithin substance use disorder and/or mental health treatment
Operational or leadershipexperience within a behavioral health treatment environment
Working knowledge of behavioralhealth facility operations and relevant levels of care
Experience with core operationalfunctions such as patient intake, admissions, utilization review,staffing, scheduling, discharges, census management, or patient retention
Ability and willingness tomaintain an active, visible presence in day-to-day facility operations
Strong organizational,communication, leadership, and problem-solving skills
Ability to work effectivelyacross admissions, clinical, and operational teams
Commitment to behavioralhealthcare, recovery, and a strong patient experience
Preferred:
Previous Director of Operations,Executive Director, Program Director, or comparable behavioral healthleadership experience
Experience coordinatingutilization review and insurance authorization processes
Experience managing admissions,discharges, and AMA situations
Experience managing behavioralhealth staffing and scheduling
Experience supporting censusgrowth and patient retention
Compensation and Schedule
Salary: $90,000–$100,000annually, commensurate with directly relevant experience
Schedule: Monday through Friday,approximately 8:30 AM–4:30 PM
Location: Providence, RhodeIsland
Travel: None required
Additional Benefits
Employer contribution of towardhealth insurance premium
Performance incentiveopportunities available after 90 days
Hands-on leadership role withmeaningful ownership of facility operations
Opportunity to work closely withorganizational leadership
Opportunity for continuedprofessional growth
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Worksite address
providence, RI, 02912, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.