About this opportunity
Montium lists this Director Of Operations opportunity in township of lakewood, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
*Must be willing to travel to Lakewood, NJ. Only local applicants will be considered*
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Position: Director of Operations
Role Overview
We're seeking a hands-on Director of Operations to lead Montium's property operations across New Jersey, Pennsylvania and Delaware. Reporting to the President, this role oversees regional leadership, property management, leasing, maintenance and the Operations Manager, and is accountable for the financial and resident outcomes of every community in the portfolio.
Core Responsibilities
Lead day-to-day operations across the portfolio, setting clear standards for property management, leasing, maintenance and resident experience
Manage, coach and hold accountable regional leaders and property managers, setting goals and running regular performance reviews
Own property-level operating results, including occupancy, leasing velocity, renewals, delinquency, expense control and NOI
Partner with Finance on annual property budgets, monthly variance reviews and corrective action plans
Build and run an operating rhythm of KPI dashboards, weekly regional reviews and monthly business reviews with the President
Standardize and document field processes, roles and governance so every property operates consistently
Oversee collections and legal processes, including delinquency follow-up, payment plans and eviction filings, in line with NJ, PA and DE requirements
Direct maintenance operations, including work-order response times, make-ready turns, preventive maintenance and capital project coordination
Partner with Marketing and leasing teams on pricing, renewal strategy, lead conversion and the resident experience
Ensure properties comply with landlord-tenant, fair housing, safety, habitability and local code requirements
Manage key vendor relationships and contracts, driving service quality and cost discipline
Support acquisitions and new property onboarding, including due diligence input, transition planning and integration into Montium's operating model
Partner with HR on field staffing, hiring, training and career development
Lead operational change initiatives from plan through adoption, tracking progress and keeping teams and leadership informed
Key Requirements & Skills
10+ years of multifamily property management experience, including 5+ years xzgxqkn leading multi-site or regional operations
Proven record of improving occupancy, collections and NOI across a portfolio
Strong financial acumen, including budgeting, P&L management and variance analysis
Working knowledge of landlord-tenant and fair housing law;
NJ, PA and DE experience strongly preferred
Experience building KPIs, standard operating procedures and accountability structures for field teams
Proficiency with property management software such as Yardi, RealPage, AppFolio or Entrata, and with Excel
Clear, direct communication and the ability to lead change with field teams and executives alike
Willingness to travel regularly to properties across NJ, PA and DE
Bachelor's degree in business, real estate or a related field preferred;
CPM or equivalent credential a plus
Worksite address
township of lakewood, NJ, 08701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.