About this opportunity
SilverShoots lists this Director of People & Culture opportunity in san diego, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company DescriptionBreathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.
Job Description
Reporting to the General Manager, the Director of People & Culture is a strategic and operational leader responsible for shaping a high-performing, compliant, and engaging workplace culture. This role partners closely with the Executive Committee to drive business results through people strategies, while embedding service excellence into all People & Culture practices.
Key Responsibilities
Lead and oversee the day-to-day operations of the People & Culture function, aligning people strategies with business objectives and service culture priorities
Serve as a strategic advisor to the General Manager and Executive Committee, providing guidance on organizational effectiveness, workforce planning, and leadership development
Champion a culture of engagement by fostering an environment of trust, open communication, accountability, recognition, and inclusion
Drive colleague engagement initiatives, including survey action planning, listening strategies, and targeted interventions that improve retention, morale, and performance
Act as a steward of the organization’s service culture by embedding service standards, emotional intelligence, and guest-centric behaviors into hiring, onboarding, training, performance management, and recognition programs
Coach and develop leaders at all levels to strengthen leadership capability, accountability, and consistency in delivering both colleague and guest experiences
Partner with department leaders to translate colleague feedback, operational insights, and business metrics into actionable people strategies and measurable outcomes
Oversee all aspects of talent management including recruitment, succession planning, performance management, and leadership development, ensuring alignment with brand standards and service expectations
Ensure full compliance with federal, state, and local employment laws, collective bargaining agreements, and company policies; proactively mitigate risk through audits, training, and process improvements
Direct and oversee workplace investigations, disciplinary actions, and terminations with a focus on fairness, consistency, and risk management
Manage compensation, benefits, leave programs, and wellness initiatives to support a competitive and compliant colleague value proposition
Oversee occupational health & safety programs, ensuring a safe and compliant work environment for all colleagues
Utilize HRIS and people analytics to monitor trends, identify risks, and inform strategic decision-making across engagement, turnover, productivity, and service metrics
Lead the development and management of the annual People & Culture budget, including forecasting, cost control, and resource allocation
Continuously challenge the status quo by identifying opportunities to improve processes, elevate the colleague experience, and strengthen service delivery
Support and lead colleague events and recognition programs that reinforce culture, celebrate success, and build community
Model and promote professional, inclusive, and engaging behaviors aligned with company values
Other duties as assigned
Qualifications
Minimum 5+ years of progressive Human Resources leadership experience
Demonstrated business acumen, with the ability to understand operational and financial priorities and translate them into practical People & Culture strategies that support business performance
Proven ability to hold leaders accountable for people practices, colleague engagement, performance, compliance, and service culture, while providing the coaching and support necessary for leaders to succeed
Demonstrated ability to influence senior leaders, challenge constructively, and drive organizational change through people strategies
Strong understanding of employment law, compliance, risk management, and best practices
Demonstrated experience in colleague engagement, culture transformation, leadership development, and performance management
Ability to connect colleague experience, leadership effectiveness, and service culture to guest experience and business results
Experience leveraging HR metrics, engagement data, and business analytics to identify trends, measure progress, and inform decision-making
University/college degree in Human Resources, Business, or related field; HR certification is an asset
Strong commercial mindset with the ability to balance colleague needs, operational requirements, compliance obligations, and financial considerations
Excellent interpersonal, communication, coaching, and presentation skills, with the ability to engage and influence all levels of the organization from line colleagues to Executive Committee members
Highly organized, self-directed, and accountable, with the ability to prioritize competing demands and consistently deliver results
Proficient in HR systems and Microsoft Office applications
Additional Information
Annual Salary range: $180,000 to $230,000
Visa Requirements
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Fairmont is proud to be an Equal Opportunity Employer. EOE/M/F/D/VAll your information will be kept confidential according to EEO guidelines.
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Worksite address
san diego, CA, 92189, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.