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Job description
About Us
Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience.
Come join us! Let’s shape the future of hospitality together.
About The Role
We're looking for a Director of Product to own our flagship offering: the Digital Guest Journey. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As Director of Product, you'll own the roadmap, evolution, and success of the Digital Guest Journey — setting the vision, making the hard calls, and ensuring the product consistently exceeds the expectations of our top partners while delighting millions of travelers worldwide.
What You’ll Do
Own the product strategy and multi-year roadmap for the Digital Guest Journey — defining what gets built, what doesn't, and why
Proactively diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape
Maintain direct, ongoing relationships with hotel operators and enterprise clients to shorten feedback loops and sharpen prioritization between formal research cycles
Translate product decisions into business narratives connecting product metrics to company-level outcomes including revenue, margin, and churn
Lead technical conversations with engineering and enterprise clients with precision, including system architecture, integration dependencies, and trade-offs
Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes
What We’re Looking For
10+ years of product management experience, with at least 2–3 years in a senior or director-level PM role at an enterprise SaaS company
A track record of proactively identifying high-impact problems — not just executing on a roadmap handed to you
The ability to narrate a product decision in business terms: what metric moved, what it meant for revenue, margin, or retention, and how you knew it mattered
Technical depth to explain how your product works under the hood — not just what it does — and lead conversations with engineers and enterprise clients at the right level of detail
Examples of driving cross-functional alignment without organizational authority, and staying personally accountable through launch, onboarding, and early adoption
Compensation
Total cash compensation ranges from $275,000-$350,000.
This role also includes a stock option grant, subject to board approval.
Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.
Perks & Benefits
Time Off
Unlimited PTO: Take the time you need to truly rest and recharge
Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend
Birthday Holiday: A dedicated day off to celebrate you!
Travel & Office Flexibility
Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs
Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay
Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally
Growth & Community
Self Improvement Club: A monthly budget to help you smash your personal goals
Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection
Referral Program: Help us grow the flock and score a cash bonus for successful hires
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.