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Job description
Capital One seeks a Director of Business Analytics to lead analytics strategy, data infrastructure, and product analytics for the Assistance & AI team in New York. You will bridge CX metrics and OPEX outcomes across digital assistance and self-service channels, build scalable measurement frameworks, and empower a high-performing team of business and data analysts.
You will partner with Product, Tech, Operations and Finance to drive growth, profitability, and quality improvements, mentor
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.