Director of QIS Client Experience | Hybrid

Job description

HarbourVest Partners in Boston seeks a Client Service Director for Quantitative Investment Sciences (QIS) to lead the client service team, deliver end-to-end support, and partner with QIS, IR, Technology, and Operations to resolve complex requests. The role focuses on scalable processes and superior client experiences.

You will triage inquiries, define service KPIs, and roll out new QIS practices while guiding a high-performing team that communicates clearly with clients and internal partners.

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Worksite address

boston, MA, 02298, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.