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Job description
HCLTech is looking for a highly talented and self- motivated Quality Director to join in advancing the technological world through innovation and creativity.
Job Title: Quality Director
Job ID:
Position Type: Full Time
Location: Hybrid 4-days on site - Frisco, TX
We are looking for Director level QE professional with deep experience leading large QA programs, setting up test centers and managing global testing delivery.
Key Responsibilities
Ensure every new engagement (post-RFP win) mobilizes to a green start — test strategy, staffing, tooling, and governance defined from day one
Step into existing accounts in the geography facing delivery issues and drive stabilization and turnaround
Set up and run testing centers/QA CoEs for large accounts — operating model, staffing pyramid, tooling, and governance
Lead large-scale QA programs end-to-end across functional, automation, performance, and test data workstreams
Manage global testing delivery — distributed teams, multiple time zones, and multi-vendor/onshore-offshore models
Introduce and scale the latest QE tooling, including AI/ML-based testing and agentic AI accelerators, into engagement setup and recovery plans
Engage directly with senior client stakeholders during kick-off and account recovery situations
Primary Skills
Current awareness of AI/ML and agentic AI developments in QE.
Strong end-to-end test lifecycle expertise — strategy, functional, automation, performance, test data, DevOps integration
Proven experience setting up and running testing centers/QA CoEs for large accounts
Track record leading large QA programs and managing global testing delivery
Significant customer-facing/onsite experience across the career (not mandatory going forward, but a strong track record)
Working knowledge of the latest AI/ML and agentic AI developments as applied to QE
Strong stakeholder management and executive-ready communication
Secondary Skills
Experience with delivery governance, SLAs/KPIs, and account health metrics
Multi-industry, multi-geography delivery exposure
Experience partnering with sales/practice teams on post-win mobilization
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Worksite address
frisco, TX, 75034, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.