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The Staff Pad

Director of Quality Improvement - Full-Time

pomona, CA

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About this opportunity

The Staff Pad lists this Director of Quality Improvement - Full-Time opportunity in pomona, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Director of Quality Improvement - Full-Time

Pomona, United States | Posted on 09/23/2026

Work Experience 5+ years health care + 3+ years leadership experience

Salary $125,000 - $190,947 per year

City Pomona

State/Province California

Country United States

Job Description

The Staff Pad has partnered with a reputedhealthcare organization in Pomona, CA and we are looking to hire a Directorof Quality Improvement provides organization-wide leadership for the organization’squality improvement program, partnering with executive, clinical, operational,and compliance leaders to establish quality strategy and translateorganizational and regulatory requirements into measurable action plans.

Operating under the leadership of the Chief MedicalOfficer (CMO) and Chief Operating Officer (COO), with the CMO providing directclinical oversight of quality improvement activities and regulatory qualityprograms, The Director leads initiatives focused on improving patientoutcomes, safety, access, equity, and care experience while overseeing qualitydata, clinical quality reporting, continuous improvement, Patient-CenteredMedical Home recognition, and the overall performance of the QualityImprovement Department.

Schedule: Full-Time

What You’ll Do

Key Responsibilities

Quality Strategy and Governance

Leadthe organization’s Quality Improvement and Quality Assurance Plan andannual evaluation

Establishquality priorities, measures, targets, owners, and timelines; monitorprogress and corrective actions

Lead/supportQuality Improvement Committees and workgroups and prepare leadership andBoard reports, agendas, dashboards and meeting materials.

Adviseleadership on quality risks, trends, resources, and improvementopportunities

Promotecontinuous improvement, accountability, patient safety, and learning

DirectQuality Improvement staff, including hiring, supervision, coaching,evaluations, workload, and development

Developdepartmental goals, staffing plans, procedures, and budgets

Ensureaccurate, timely, and useful quality analyses, audits, and reports

Collaboratewith Clinical, Operations, IT, Compliance, HR, Finance, Behavioral Health,Dental, and other departments

Quality Measurement and Reporting

Overseecollection, validation, analysis, and submission of UDS, HEDIS, payer,grant, population health, and internal quality measures

Developdashboards for leadership, providers, sites, and service lines to trackperformance and improvement

Monitorprovider and care-team performance, variation, and care gaps whilemaintaining confidentiality

Establishdata-validation and governance controls and partner with Data and ITleadership

Presentquality findings to the Board, leadership, staff, health plans, andexternal reviewers

Performance Improvement

LeadPDSA cycles, root-cause analyses, and other structured improvementinitiatives

Partnerwith clinical and operational leaders to improve quality, access,outcomes, patient experience, and care coordination

Translatedata into sustainable workflow improvements, training, decision support,audits, and accountability processes

Evaluateresults, identify lessons learned, and spread effective practices

Regulatory Readiness and Patient Safety

Leadquality activities for Patient-Centered Medical Home recognition andrenewal with Compliance

SupportHRSA, FTCA, health plan, accreditation, risk-management, and otherexternal reviews

Supportcorrective action plans, monitor completion, and verify effectiveness andsustainability

Analyzepatient safety events, grievances, and quality-of-care concerns whilemaintaining confidentiality

Maintainquality plans, reports, audits, committee records, improvement projects,and supporting documentation

Clinical Analytics and Health Information Technology

Directclinical analytics and reporting to support decision-making, populationhealth, and performance improvement

Partnerwith IT and vendors to improve data extraction, interfaces, registries,decision support, and reporting tools

Leadquality data governance, including definitions, ownership, validation,access, and change control

Evaluatedigital tools and automation and recommend safeguards, testing, andmonitoring

Recommendworkflow improvements involving the EHR, patient portal, population healthplatforms, and other clinical systems

Organizational Responsibilities

Participatein meetings related to quality and organizational performance

Maintainknowledge of FQHC requirements, quality measures, health planexpectations, and improvement practices

Protectconfidential information and comply with HIPAA, cybersecurity, andrecords-management requirements

Performother related duties as assigned

What We Are Looking For

Education and Experience

Bachelor’sdegree in public health, healthcare administration, nursing, healthsciences, informatics, or related field required; master’s preferred

5+years of progressive healthcare quality, population health, clinicalanalytics, or program management experience, including 3+ years insupervisory or department leadership

FQHC,community health center, or safety-net healthcare experience stronglypreferred

Experienceleading cross-functional improvement projects and preparing qualityreports for executives, boards, health plans, or regulatory agenciesrequired

Knowledge and Skills

Knowledgeof quality improvement, patient safety, clinical quality measurement,health equity, and population health

Knowledgeof HRSA Health Center Program requirements, UDS, HEDIS, PCMH standards,and payer quality programs preferred

Advancedability to collect, validate, analyze, and present healthcare data andtranslate findings into improvement strategies

Proficiencyin Excel and PowerPoint, with experience using EHRs, population health,data visualization, or clinical reporting tools; NextGen preferred

Strongleadership, project management, facilitation, communication, andpresentation skills

Abilityto manage multiple priorities, meet deadlines, exercise sound judgment,and communicate sensitive information professionally

Commitmentto serving medically underserved communities and reducing healthcaredisparities

What You Can Expect

Reasonableaccommodation may be made for qualified individuals with disabilities

Primarilyoffice and health center-based, with regular travel among sites andoccasional travel for meetings or training

Requiresextended sitting and computer use, as well as standing, walking, bending,reaching, speaking, hearing, and seeing

Abilityto communicate clearly, review detailed reports, maintain concentration,manage competing deadlines, and work effectively in office and clinicalsettings

Abilityto lift and carry materials and equipment up to 20 pounds, with or withoutreasonable accommodation

Compensation and Benefits:

Medical,Dental and Vision Insurance

HolidayVacation and Sick Leave

EmployeeAssistance Program

LifeInsurance (Basic + Voluntary)

TuitionReimbursement

403(b)Retirement plan with 6% match

This isan opportunity to make a meaningful impact by strengthening quality systems,supporting clinical excellence, and advancing initiatives that improve careacross the organization. If you are a collaborative quality leader who bringsstrong analytical, strategic, and operational skills, we encourage you to applyand join a team committed to delivering better outcomes for the communities itserves.

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Worksite address

pomona, CA, 91768, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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