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Tympanogen

Director of Quality

richmond, VA

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Job description

Overview:

Tympanogen is a medical device company based in Richmond, VA with a mission to improve healthcare by simplifying surgical procedures. We develop gel-based medical devices for the ear, nose, and throat industry and are preparing to launch our first product.

Job Description:

Quality Systems

Support, maintain and continuously improve the existing company electronic Quality Management System (eQMS) in accordance with regulatory requirements; especially requirements specified in 21 CFR Part 820, ISO 13485, ISO 14971 and other global medical device regulations

Develop and implement post-market quality plan and documents alongside manufacturing efforts in accordance with regulatory requirements

Interpret and provide guidance on applicable and upcoming federal and international regulations and implement updates to company eQMS as necessary

Apply process analysis/development tools to create and continuously improve procedures required to maintain compliance and business efficiency (e.g., fishbone diagrams, flowcharts, statistical applications)

Support manufacturing and product development teams in design transfer and iterative product development

Generate and improve metrics required to establish the overall suitability and effectiveness of the QMS

Participate in Design Reviews and Risk Management reviews

Assist in maintaining and updating internal and external standards. Work with Subject Matter Experts to ensure gap analysis is performed to ensure continued compliance

Provide technical support for company personnel regarding the eQMS

Lead internal and external audits and audit-preparation activities

Develop, administer, and continuously improve the training required to support the effectiveness and suitability of the eQMS. This requirement includes the development, implementation and maintenance of specific Instructor-Led Training courses such as cGMP Compliance, Good Documentation Practices, Risk Management and Process Development

Responsible for handling complaints, non-conformances, and the CAPA process

Responsible for creating a Management Review Process and serves as the Management Representative

Document Control

Responsible for creating and supporting the Document Control functions within the eQMS

Ensure the consistency and quality of documents within the change control process

Perform process training for document creation and document control processes

Quality Control

Assists team in investigating and documenting non-conformance issues, determining root causes and implementing corrective actions

Resolves document issues and facilitate sampling or rejection of materials in a timely manner

Responsible for implementing a Quality Control program to monitor manufacturing processes and support product release

Create a Product Release process for consistent batch release including label reconciliation, batch review and generation of appropriate Quality certificates.

Supplier Management

Establish and maintain a robust supplier and supply management program including supplier/supply qualification, SCAR process and ongoing monitoring

Establish and oversee the supplier audit program

Position Requirements

Background Experience

4-year technical degree in engineering or a scientific discipline

8 years in an FDA-regulated medical device environment

Certified Quality Manager or Certified Quality Auditor Certification(s)

Experience in developing and improving quality management systems

Knowledge of documentation systems, specifically new product development (protocols, reports, software, validation data, Design History Files), quality systems (procedures, forms, quality records), and manufacturing (Bill of Material, travelers, procedures, Device History Records, Device Master Records).

Direct experience maintaining procedures as they relate to the FDA Quality System regulations and ISO 13485

Exposure to 21 CFR Part 11 and Computer/Quality System Software management methods

Experience with ISO 14971 and applying a risk-based approach to product development and manufacturing

Quality and business process knowledge

Familiarity with FDA, ISO 13485, ISO 14971 Quality Systems and Risk Management requirements

Ability to identify and recognize how the quality management system potentially affects the wider business of the company

Ability to apply a practical level of statistics

Ability to develop and maintain spreadsheets, pivot tables, metrics, statistical applications, charts/graphs and user-friendly reports

Ability to use process development tools

Working knowledge of quality control and lot release sampling plans

Leadership skills

Prior experience managing at least one direct report

Demonstrated ability to communicate and interact with all levels of the organization including management

Strong interpersonal skills to provide coaching, training, and direction

Individual skills

Above-average organizational and prioritization skills

Detail-oriented while being flexible and able to adapt to changing priorities is required

Strong proofreading and writing skills, as well as exemplary attention to detail

Strong decision-making including the ability to rapidly understand complex changes and pace work completion to the needs of the company

Demonstrated initiative and ability to work independently while handling multiple tasks

Strong computer knowledge (MS Office), technical writing skills and proofreading ability

Ability to learn new electronic platforms for communication, project management, and documentation

Demonstrated ability to work effectively with cross- functional teams for problem-solving, product and process improvement is required

Compensation

Base salary range: $150,000-170,000

Paid holidays, PTO, medical, dental, vision plans

401(k) with matching program

Eligible for annual bonus and equity awards

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Worksite address

richmond, VA, 23214, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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