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UT Research Park at Cherokee Farm

Director of Research Park Operations

knoxville, TN

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About this opportunity

UT Research Park at Cherokee Farm lists this Director of Research Park Operations opportunity in knoxville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

People-Centered Leader | Strategic Support Professional | Champion of Operational Excellence & Inclusive Collaboration

Why Join UT Research Park

The University of Tennessee Research Park is located just across the Tennessee River from UT’s flagship campus in Knoxville. The park offers an ideal location for companies and entrepreneurs to collaborate with the talent at UT and provides the right connections to foster success.

Collaborate with the University of Tennessee, Oak Ridge National Lab, and leading industry partners

High-impact role with long-term influence on research, development, and regional growth

Competitive salary and benefits with opportunities for advancement.

Learn more at tnresearchpark.org.

About the University of Tennessee, Knoxville

What began in 1794 as a small college has grown into Tennessee’s flagship land-grant university and premier public research institution. UT Knoxville, which includes theUT Space Instituteand theUT Institute of Agriculture, serves the state by educating its citizens, enhancing its culture, and making a difference in people’s lives through research and service. We embody excellence in teaching, research, scholarship, creative activity, outreach, and engagement.

UTK is Tennessee’s flagship university and premier public research institution.

Classified as producing very high research activity by the Carnegie Classification of Institutions of Higher Education (Doctoral Universities R1 category).

A Carnegie Community Engaged university.

Role Overview

The UT Research Park is seeking an experienced and visionary Director of Operations to lead the strategic growth, infrastructure planning, and daily operations of our rapidly evolving research and innovation ecosystem. The Director will be a key driver in executing our development strategy and tenant-experience enhancements, coordinating property-management functions, and aligning operations with the Park’s long-term mission, research goals, and university partnerships.

Translate master-plan goals into actionable milestones

Create RFP processes for new construction; evaluate proposals and manage vendor relationships

Collaborate with architects, engineers, and city officials

Interface with university officials and capital projects for space planning

Operational Process & System Design

Develop and maintain standard operating procedures (SOPs) for leasing, on-boarding, and facility services

Implement processes to track occupancy, service requests, and tenant feedback

Tenant Experience, Stakeholder Engagement & Property Management Oversight

Serve as primary operational liaison to building managers, university facilities, developers, and industry partners

Align property management initiatives and ensure Research Park guidelines are followed

Maintain issue-resolution metrics, utilizing data analytics to inform operational improvements, tenant satisfaction, and strategic planning to help tenants project future growth needs

Performance & Strategy

Establish and track KPIs related to space utilization, project performance, and tenant satisfaction

Drive quarterly reviews, identify improvement opportunities, and oversee corrective action plans

Oversee risk management, emergency planning, and sustainability strategies across the park and future innovation districts

Preferred Qualifications

Experience with university-affiliated research parks, innovation districts, or technology campuses

Collaborative leader who builds trust with diverse stakeholders

Strategic thinker with a hands-on operational mindset

Required Qualifications

Education: Bachelor’s degree and either a PE license, PMP certification, MBA, or advanced degree in real estate, engineering management, or related field

Experience: 7–10 years of commercial real estate, engineering, or campus-scale operations

Knowledge, Skills, Abilities

Proven leadership in cross-functional teams and infrastructure projects

Strong project-management skills; comfortable with RFPs, vendor negotiation, and contract oversight

Regular on-site presence at the UT Research Park in Knoxville, TN

Position Details

Seniority level: Director

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Research Services

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Worksite address

knoxville, TN, 37955, US

Who can apply

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