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Job description
Department: Sales & Marketing Reports To: General Manager Location: San Antonio, TX Position Level: Department Head
Role Purpose
Lead the hotel’s commercial strategy by driving revenue performance, developing key partnerships, and strengthening market position across extended‑stay, government, military, medical, and corporate segments. Ensure alignment with IHG brand standards, revenue strategies, and long‑term business objectives.
Key Responsibilities
Sales Strategy & Planning Develop and execute the annual Sales & Marketing Plan
Identify revenue opportunities across all key segments
Partner with Revenue Management on pricing, forecasting, and channel optimization
Monitor market trends, comp‑set activity, and demand shifts
Business Development Conduct proactive outside sales and account acquisition
Build and maintain relationships with high‑value accounts
Manage RFPs, negotiate rate agreements, and long‑term stay contracts
Conduct site visits, presentations, and account reviews
Account Management Maintain strong relationships with existing corporate, government, and military partners
Ensure account retention through consistent communication and service delivery
Oversee group blocks, extended‑stay accounts, and special projects
Brand & Operational Alignment Ensure compliance with IHG brand standards and reporting requirements
Collaborate with Operations to support group and long‑term stay execution
Represent the hotel at community events, trade shows, and industry functions
Maintain accurate sales activity logs, reports, and forecasts
Leadership & Culture Provide direction, coaching, and support to the sales team (if applicable)
Promote IHG’s Winning Ways and a culture of accountability
Support cross‑departmental collaboration to enhance guest experience
Qualifications
3–5+ years of hotel sales leadership experience
Strong understanding of extended‑stay, government, and corporate travel segments
IHG experience preferred (Merlin, Concerto, GRS, Business Edge)
Proven ability to drive revenue and develop accounts
Strong communication, negotiation, and analytical skills
Valid driver’s license and reliable transportation
What We Offer
Competitive salary + performance‑based bonus
IHG travel benefits and brand resources
Supportive ownership and operational leadership
Opportunity to influence long‑term commercial strategy
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Worksite address
san antonio, TX, 78208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.