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Job description
Develop Sales Strategies: Create comprehensive sales plans to achieve the hotel's financial goals for rooms, food and beverage, and event spaces.
Set Pricing & Rates: Determine room rates and pricing for other hotel services based on market conditions, competitor analysis, and demand.
Conduct Market Research: Analyze market trends, competitor activities, and customer demand to identify opportunities and refine sales strategies.
Forecast Revenue: Generate accurate sales forecasts to help the hotel plan for future revenue and manage budgets.
Team Leadership & Management
Lead Sales Teams: Oversee and motivate a team of sales professionals, providing guidance and training on sales techniques.
Monitor Performance: Track the daily activities of the sales team and manage their performance against established metrics.
Coach & Mentor: Mentor sales staff on cutting-edge sales techniques and technologies to enhance their skills.
Client Relations & Business Development
Solicit New Business: Actively seek out new clients and accounts through various channels, including cold calls, mailings, and face-to-face meetings.
Nurture Client Relationships: Build and maintain strong relationships with existing clients, as well as new corporate clients and event planners.
Negotiate Contracts: Draft and negotiate contracts with clients to secure new business and ensure profitable outcomes.
Marketing & Collaboration
Collaborate with Marketing: Work with the marketing team to develop and execute promotional campaigns and strategies to expand the hotel's client base.
Utilize Digital Channels: Leverage social media, property websites, and other digital tools to achieve revenue goals.
Cross-Functional Collaboration: Liaise with other departments, such as revenue management, marketing, and operations, to ensure a unified approach to guest satisfaction and hotel profitability.
Sales Operations
Manage Client Information: Oversee and update customer relationship management (CRM) systems with account information and bookings.
Oversee Events & Banquets: Manage sales efforts related to group bookings, conferences, and events held at the hotel.
Ensure Customer Satisfaction: Interact with clients to get feedback on service levels and product quality to identify areas for improvement.
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Worksite address
dublin, OH, 43016, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.