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Job description
Job DetailsJob Location: THE LUTHERAN VILLAGE AT MILLERS GRANT INC - ELLICOTT CITY, MD 21042Salary Range: $87,790.00 - $109,738.00 SalaryLead the Way as Director of Sales at Lutheran Village at Miller's Grant!
Are you a relationship builder, strategic thinker, and natural connector who loves helping people find the perfect place to call home?
Lutheran Village at Miller's Grant is seeking an enthusiastic, driven, and people-centered Director of Sales to help grow our vibrant community and welcome future residents to a place where they can truly thrive.
Full-Time | Monday-Friday, some weekends and evenings | 9:00am-5:00pm | Manager on Duty Rotation
As our Director of Sales, you'll be more than a salesperson. You'll be a trusted guide, helping prospective residents and their families navigate one of life's most important decisions. Through relationship-building, community outreach, strategic marketing, and exceptional customer service, you'll help people discover everything that makes LVMG a special place to live. Every day brings new opportunities to meet interesting people, tell our story, and help future residents envision their next chapter.
At LVMG, we're more than a workplace. We're a mission-driven, not-for-profit organization that puts people first. Every interaction matters, every relationship counts, and every team member helps create a community where residents feel valued, connected, and at home.
What You'll Do:
Driving Sales Success
Developing and executing sales strategies that achieve occupancy goals
Managing leads from first inquiry through move-in
Conducting engaging tours, presentations, and follow-up conversations
Building and maintaining a strong referral network
Managing waitlists, retention efforts, and lead nurturing programs
Building Relationships
Serving as a trusted resource for prospective residents and families
Creating connections with community partners, referral sources, and local organizations
Engaging current residents as ambassadors for our community
Representing LVMG at networking events, expos, trade shows, and community gatherings
Strategic Marketing & Growth
Helping shape marketing campaigns, promotional materials, and outreach initiatives
Monitoring market trends and competitor activity
Evaluating sales reports, occupancy metrics, and lead generation efforts
Supporting digital marketing and community communications
Leading a High-Performing Team
Recruiting, training, coaching, and developing sales office team members
Creating a positive, collaborative, and results-driven environment
Providing mentorship and leadership to help team members succeed
Creating Exceptional Move-In Experiences
Coordinating smooth transitions for incoming residents
Managing applications, inventory, and occupancy records
Partnering with community leaders to ensure a seamless resident experience
At Lutheran Village at Miller's Grant, you'll find more than a career. You'll find a supportive team, a culture built on compassion and collaboration, and an opportunity to help people discover a place where they can thrive.
Our residents aren't just customers. They're neighbors, friends, and valued members of our community. That's why we're looking for someone who is passionate about building relationships and helping others take the next exciting step in life.
If you're ready to combine your sales expertise with meaningful work and a mission-driven culture, we'd love to meet you.
All the great incentives you get as a LVMG Team Member!
A strong total compensation package including:
Competitive wages
Health, dental and vision insurance
Paid short- and long-term disability and life insurance
Generous contributions to a 403(b)-retirement plan
Paid Time Off
Paid professional development
Scholarship opportunities
An even stronger culture of caring, collaboration and support!
Qualifications
What You’ll Need as a Director of Sales:
Education | Experience
Bachelor’s degree in Business Administration, Marketing, or a related field required.
Minimum of five years of progressive sales experience, preferably in a leadership role, with a strong track record of meeting or exceeding sales goals.
Demonstrated expertise in market research, strategic planning, and budget management.
Proven consultative selling skills with the ability to close sales and consistently achieve sales activity targets.
Knowledge, Skills and Abilities
Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.
Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and tactfully with individuals at all levels, including residents, staff, families, external vendors/authorities, and the public.
Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment.
Proven ability to work both independently and collaboratively within a team environment, demonstrating a cooperative, respectful, and compassionate approach to colleagues and resident care.
Skilled in the use of standard office equipment and technology.
Maintains professionalism, composure, and a positive attitude when managing challenging situations.
Physically able to move throughout the workday and lift items up to 10 pounds using safe handling practices.
May be necessary to assist with resident evacuation during emergency situations.
Complies with organizational health and safety requirements, including vaccination policies or valid exemptions.
Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.
LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.
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Worksite address
ellicott city, MD, 21042, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.