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Job description
Summary
The Director of Sales Experience leads store sales programs and client development performance, building a customer-focused experience and driving results. This on-site role partners with store and regional leaders and reports to the General Manager.
Responsibilities
Oversee Client Development team performance and goals through Group Selling Managers.
Communicate store vision and goals, promote consistent customer service, and build an energized team environment.
Partner with store, regional, merchant, planning, brand, and client development teams on strategy and action plans.
Analyze customer behavior and trends, set priorities, and adjust processes to improve results.
Support the Store General Manager and facilitate leadership meetings in their absence.
Requirements
10 or more years of relevant experience, including luxury retail fashion experience.
Prior senior retail management experience and a record of achieving results across multiple businesses.
Experience building, motivating, and coaching teams and navigating complex business problems.
Strong collaboration, executive presentation, oral and written communication skills.
Advanced proficiency with Microsoft Office.
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Worksite address
king of prussia, PA, 19406, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.