Director of Sales

Job description

Serv, a global executive recruitment partner, is hiring on behalf of our client for a Director of Sales.

Join the Team:

We are working with a fast-growing, high-end medical aesthetics practice headquartered in Miami, FL. Known for innovation, transparency, and a culture of excellence, the team is expanding and seeking top talent to help scale.

The team’s non-negotiables are:

Patient Satisfaction and Safety Over Profit

Unreasonable Hospitality: bring the human back to plastic surgery

Ever Forward: learn, adapt, test, and improve

Warrior Spirit: never quit when the work gets difficult

Position Responsibilities:

This is an opportunity to build something lasting. You will join a leadership team committed to growth, excellence, and delivering an exceptional patient experience. It is a role where you can shape culture, develop leaders, and build a nationally respected sales organization.

Reporting to the CEO, the Director of Sales will own the vision, performance, leadership, and future of the Sales organization. Success will be measured not only by revenue growth, but by the leaders you develop, the culture you strengthen, and the experience you help create for every patient.

Your mission is to develop a world-class sales organization that delivers an extraordinary patient experience and predictable, profitable growth.

This role includes:

Own revenue targets, forecasting, budgeting, and sales strategy

Own sales KPIs, including speed-to-lead, show rates, conversion, bookings, case value, and pipeline health

Recruit, hire, onboard, coach, develop, performance manage, and when necessary, terminate team members

Establish and maintain CRM discipline, reporting, call reviews, scripts, compensation, and process optimization

Drive daily accountability and provide weekly reporting to the CEO

Build strong cross-functional alignment with Marketing and Operations

Develop A players and future sales leaders

Protect the organization’s culture while continually raising the standard

Develop a high-performing, values-aligned sales team that consistently achieves revenue goals

Drive measurable improvement across the entire conversion funnel

Establish clear dashboards, accurate forecasts, and a no-surprises operating environment

Create a culture where A players thrive and mediocrity cannot hide

Qualifications

Proven success leading and developing a sales organization

Demonstrated revenue growth and conversion improvement

Strong command of KPIs, forecasting, CRM systems, compensation, and sales operations

Excellent business judgment, communication, and emotional intelligence

Healthcare, aesthetics, luxury services, or high-ticket consultative sales experience preferred

Comfortable being measured against ambitious goals and clear performance expectations

Willing and able to have difficult conversations and address underperformance

Able to take ownership of results rather than blaming leads, Marketing, the economy, or the team

Able to operate with independence and without constant direction

Our Ideal Teammate Is Someone Who:

Is hungry and relentlessly driven

Loves scoreboards, ambitious goals, and hard problems

Creates momentum, rolls up their sleeves, and challenges complacency

Is confident without ego

Gives credit, seeks feedback, and owns mistakes

Has exceptional emotional intelligence

Knows when to coach, challenge, listen, or make the hard call

Inspires high performers and develops talent

Addresses underperformance without fear or drama

Takes extreme ownership when revenue, conversion, hiring, or processes fall short

Values responsibility over authority

Creates clarity, develops leaders, raises standards, and produces results

Is proactive and accountable

Thinks strategically and executes consistently

Communicates with clarity and confidence

Brings a positive, growth-oriented mindset

Embraces learning and feedback

Cares deeply about doing great work

Hiring Process

We take our hiring process seriously and evaluate candidates based on both capability and culture fit. Our goal is to ensure you step into a role where you feel genuinely excited and fulfilled. That’s important for you, and it’s equally important for us.

Please note that steps may vary slightly depending on the position.

Location: Miami, Florida

Serv uses AI tools in our recruitment process, including developing job postings and note-taking during interviews. AI is not used to screen, assess, or select candidates. All resumes are reviewed by a human, and all hiring decisions are made by humans. Any AI-generated output used during the recruitment process is reviewed by a human before action is taken.

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Worksite address

miami, FL, 33222, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.