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Job description
Description
JoinPinstripes and be part of a team dedicated to creating unforgettable experiences and shaping the future of Eatertainment.
As the Director of Sales , you will report directly to the VP of Event Sales & Business Development. You will lead and develop a team of Senior Event Sales Managers and Event Sales Managers within your venue, owning the sales strategy and driving team performance. Your primary focus is building and coaching a high-performing sales team - setting the strategic direction, developing your team members, and holding the team accountable to sales goals - while ensuring consistent execution within your venue.
Roles and Responsibilities:
The duties include, but are not limited to, the following
Own and communicate the sales strategy, ensuring it is understood and executed
Track and report on strategic plan results, identifying opportunities for course correction
Develop a strategic plan to engage new and existing clients and grow overall sales
Ensure accurate and timely weekly and monthly financial reporting; analyze financial variances and initiate corrective actions as needed
Stay in tune with sales budgets for the fiscal year and understand key KPI reports for your venue
Sales Strategy & Performance
Own and communicate the sales strategy, ensuring it is understood and executed
Track and report on strategic plan results, identifying opportunities for course correction
Develop a strategic plan to engage new and existing clients and grow overall sales
Ensure accurate and timely weekly and monthly financial reporting; analyze financial variances and initiate corrective actions as needed
Stay in tune with sales budgets for the fiscal year and understand key KPI reports for your venue Team Leadership & Development
Manage, support, and develop sales team
Lead and motivate a high-performance sales team while creating a "fun" and engaging environment
Effectively lead daily huddles and strategic team meetings
Communicate expectations clearly and follow up to ensure team members are meeting them in a timely manner
Own individual sales growth planning for each team member, aligning development with their career path and goals
Understand each team member's strengths and areas of opportunity; conduct effective performance evaluations
Own the continued education and sales training program, increasing team efficiency and conversion rates
Collaborate on the Sales Manager training program, including onboarding new hires and supporting the recruiting process as needed
Market & Business Development
Perform market research and stay on top of industry trends
Understand competitors and develop strategies to win against them
Actively connect with potential clients, community members, and top decision-makers in each market
Create new routes to increase venue sales and ensure sales and marketing plans are cohesive and fully executed
Cross-Functional Relationships
Build strong working relationships with venue leadership, including General Manager and Executive Chef
Serve as liaison between the sales team and other departments to ensure smooth communication
Ensure the team is effectively and consistently using sales tools and systems to perform their responsibilities
Brand & Guest Standards
Ensure venue adheres to brand standards and operational excellence
Coach the team on guest engagement best practices, including handling VIP clients and resolving guest concerns
Maintain a guest-centered focus across the sales organization to drive retention and repeat business
What's in it for you:
Benefit Package
Medical, dental and vision insurance
Health Savings Account option - including company HSA contribution
Flexible Spending Accounts
401K
Employee Assistance Program
Company provided Short Term Disability Insurance
Company provided Long Term Disability Insurance
Flexible Vacation
Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
Growth opportunities, with several new restaurant openings
Discounts on Food, Beverage and Activities
Salary Range: $120,000 - $130,000 annually
Requirements
Qualifications and Education Requirements
Minimum of 8 years in restaurant, hotel, or hospitality event sales, with a proven track record of success
Minimum of 3 years directly managing and developing a sales team, ideally including experience managing managers
Extensive understanding of the local market and industry trends
Proven experience working in high-volume, fast-paced environments
Strong financial and analytical aptitude, with experience owning sales budgets and reporting
Excellent verbal and written communication skills
Experience recruiting, onboarding, and training sales talent
Ability to travel occasionally for networking, training, or company events as needed
Preferred Skills
Demonstrates strong leadership presence with a genuine passion for developing others
Works effectively across teams and departments, contributing to a collaborative culture
Strong organizational skills, attention to detail, and ability to manage multiple priorities
Proficient in CRM and catering software systems; experience with Tripleseat is a bonus
Proficient in Microsoft Office and Excel for reporting and budget management
Work Environment / Physical Requirements
Ability to work on-site at the venue during weekdays, with occasional travel for networking, training, or company events as needed
Flexible hours with availability to work evenings, weekends, and holidays as needed
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
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Who can apply
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