Director of Sales

Job description

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Director of Sales – Hyatt Place Columbia / Harbison

LRP Hotels LLC, a growing company with many opportunities for continued career progression, is currently seeking a Director of Sales for our Hyatt Place Columbia / Harbison

Responsibilities of the Director of Sales will include developing revenue for the hotel through successful networking, client meetings, cold calls, tele‑prospecting calls, exhibitions, presentations, trade shows & open days, ensuring all revenue targets are achieved, and exceeded;

Developing and maintaining relationships with existing Top customers via meetings, phone calls and emails

Direct sales activity to win new business and increase turnover and profitability of the customer's base

Improve customer satisfaction and loyalty with a superior account management service

Identifying potential new opportunities and establishing contact with decision makers within those organizations, making presentations to managers and front‑end users and generally creating a favourable image of the Hotel

Representing the Company at trade exhibitions, events and demonstrations

Complete a weekly report of all the Sales activity completed specifying the results achieved

Cooperating with all Company departments

Weekly revenue management meetings with the revenue manager and General Manager to ensure proper alignment in the market.

Inputting Group and Banquet and Meeting room bookings into computer system and communicating with Hotel Staff of guest needs. BEO's

Reviewing group bookings daily to ensure rooms are managed correctly.

Job Requirements

The Director of Sales is responsible for meeting or exceeding planned revenue objectives (occupancy and ADR). In addition, the DOS manages all areas of sales for the hotel in accordance with company standards to achieve a professional and hospitable image within the community for the hotel. The major responsibilities of the position are as follows:

Profit Management

Meets or exceeds budgeted RevPAR for hotel.

Accurately forecasts revenues as well as occupancy changes based on changing market conditions (i.e. changes in supply and demand).

Forecasts occupancy fluctuations and directs selling activities to maximise revenue.

Analyses and adjusts marketing plan on a continual basis to reflect market trends.

Ensures that hotel team is trained in effective sales techniques and that these techniques are regularly followed.

Produces departmental reports accurately and on a timely basis.

Understands the hotel's demand segments, sources of business for each, and can balance market segments in accordance with supply/demand.

Knows the principal competition for each demand segment and can take advantage of the hotel's relative strengths against each.

Identifies major revenue opportunities.

Some management experience required

Fluent in Word and Excel

Opera experience is a plus

Excellent Telephone skills, etiquette and professionalism

Direct selling 2+ years

The ideal candidate will join a dynamic team working to exceed established goals. Must use sound judgement and have a flexible schedule-some weekends are required.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.