Director of Sales

Job description

Description

Summary: The Director of Sales (DOS) is responsible and accountable for all Sales and Marketing for the hotel. The DOS oversee their team and direct them as to the needs of the department while focusing on building new business, proactive sales, marketing, revenue management and maximizing sales while making sure we are securing the right pieces of business for the hotel. The successful DOS is a team player who is a champion of the sales process, knows their market and market needs and builds a team that includes the Sales department and relationships with operations and the front desk. He/she will be responsible for but not limited to, driving each property’s sales efforts, supervising sales managers, booking rooms, completing and submitting business plans, action plans, and other reports on a timely basis.

Responsibilities:

Setting goals and action plans around proactive business and account maintenance.

developing a marketing plan and works with both brand and White Lodging ecommerce departments to ensure they are optimizing their internet presence

Building a sales team that is guest focused and understands our processes and action plans for the department and the hotel

Recording all business leads in Delphi and use the Delphi system to generate all contracts, invoices and reports for the Sales Team while taking an active role in daily sales strategies and monthly/annual forecasting

Collaborating with Operations to keep them informed of group business and meeting room business

Keeping the front desk informed and working with them to ensure guests and potential guests are taken care of and their business needs are met

Working closely with the General Manager to ensure that all sales goals and market share targets are on track and to develop market and sales strategies

Interview, hire, train, and supervise sales staff through account review, correspondence review and coaching toward improvement, recommend performance evaluations discipline and/or termination when appropriate.

COMPETENCIES

Action Oriented

Business Acumen

Collaboration

Develop Talent

Directing Others

Executing for Results

Generate Revenue

Inspire followership

Select and Recruit Talent

Time Management, etc.

Skills

The required Skill set of a Cluster Director of Sales must consist of the ability to manage time, resources, and personnel effectively and productively, Strong knowledge of travel industry, current market trends and economic factors in designated geographic market.

The candidate must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi FDC. Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.

Professional and effective written and oral communication and excellent customer service skills.

Education/Experience

Candidates should possess a 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or contain equivalent hotel experience including 5+ years of sales experience in similar sized operation.

Full Time Benefit Overview

Medical, Dental, and Vision

Short- and Long-Term Disability and Life Insurance

Employee Assistance Program (EAP)

401(k)

Paid Time Off to include Vacation, Holidays, & Sick

Tuition Reimbursement

Complimentary and Discounted Rooms

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Worksite address

raleigh, NC, 27601, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.