About this opportunity
Fidelity Investments lists this Director of Scheduling Optimization & WFM Platform opportunity in durham, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Fidelity Investments is building a modern Workforce Management platform and seeks a hands-on optimization expert. You will own the constraint model end to end and implement a production-grade solver for schedule optimization at scale.
Lead model development, validate performance metrics, and collaborate with engineers to deliver reliable enterprise-grade optimization capabilities for contact center forecasting and staffing.
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Worksite address
durham, NC, 27703, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.