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Job description
Location: 101 - CMO
Description
Summary: The Director of School Operations leads the strategy, execution, and continuous improvement of operational systems across Gestalt Community Schools, ensuring schools are safe, compliant, efficient, and positioned to support strong academic outcomes. This role oversees facilities, school operations, enrollment, support services, and operational systems while managing cross-functional teams and driving network-wide excellence. The ideal candidate possesses a deep passion for education, is knowledgeable about charter schools, and has professional experience in school operations, project management, people management, and related functions. This role will design and improve scalable operational systems that support network growth. Reports to: Chief of Strategy and Operations Salary: Employees at GCS are provided with a competitive salary. Our salaries are set through a lens of equity, and based on an individual’s skills, education, and years of experience relevant to the role. Direct Reports: Asset Management Coordinator, Instructional Technology Manager, Network Facilities Manager, Network Operations Manager, and Senior Manager of Recruitment and Enrollment
Core Responsibilities:
Facilities, Safety and Risk Management
Lead network-wide facilities strategy
Oversee safety systems, compliance, and emergency preparedness
Co-create and monitor maintenance schedules, routines, and protocols
Manage capital projects and vendor performance
School Operations and Support Services Oversight
Ensure strong school operations systems
Strengthen customer service systems across schools
Supervise the ongoing professional development, accountability systems, and coaching support for school operations teams
Oversee attendance, enrollment, and records compliance
Oversee nutrition, security, transportation, and aftercare systems
Maintain state and local permits, certifications, and compliance for nutrition, security, transportation and aftercare vendors
Develop consistent systems, policies, and procedures for vendor management
Ensure vendor quality, compliance, and service delivery
Recruitment and Enrollment Strategy
Lead enrollment strategy and performance monitoring
Drive recruitment execution and enrollment accountability
Systems, Budget and Team Leadership
Lead operational planning, budgeting, and dashboards
Build tools, systems, and professional learning structures
Preferred Competencies
Change Management
Cross-functional Leadership
Data Analysis
Clear Communication
Grant Writing
Interpersonal Skills
Systems Thinking
Problem‑Solving
Professional Development
Project Management
Vendor Management
Team Development
Requirements
Bachelor’s degree required; Master’s degree preferred
Experience in charter school, district, or multi-campus environments
Experience managing teams, vendors, budgets, and cross-functional projects
5+ years of school leadership experience
5+ years leading complex school or multi-site operations
The critical features of this role are described above but not all encompassing
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Worksite address
memphis, TN, 37544, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.