About this opportunity
SoundThinking lists this Director of Service Delivery & Quality, Automation-First opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
SoundThinking seeks a Senior Director of Service Delivery & Quality to lead QA, support, release governance, and business analysis for a large public-safety client. You will own problem management, automated quality, and the client-facing governance dashboard while shaping a high-performance delivery organization.
The role requires directing multi-disciplinary teams, building automation-first processes, and delivering RCA, KPIs, and executive briefings with client leadership.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.