About this opportunity
JPMorgan Chase & Co. lists this Director of Site Reliability Engineering opportunity in jersey city, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join a globally recognized financial organization and advance your profession to new heights by contributing to revolutionary projects. You've discovered the perfect environment to have a major impact.
As a Principal Site Reliability Engineer at JPMorgan Chase within the Corporate Technology Team, you draw upon your advanced knowledge to identify new opportunities to influence critical incident management and improve the end-to-end lifecycle of software development for the firm. You will have the opportunity to manage, design, and implement infrastructure components to improve reliability and ensure operational efficiency.
Job Responsibilities
Identifies and solves problems of high complexity and drives improvements as outcomes
Uses enterprise-authorized AI capabilities within the work environment to accelerate complex incident analysis and reliability decisioning, validating outputs and handling operational data according to sensitivity and security requirements.
Works with development teams throughout the software life cycle ensuring sustainable software releases, leading medium to large projects by bringing together the proper perspectives, identifying road blockers, and integrating feedback from team members and the firm
Manages, designs, and implements infrastructure components to improve reliability and ensure operational efficiency
Influences management and stakeholders through clear recommendations and measurable reliability outcomes
Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls.
Required qualifications, capabilities, and skills
Formal training or certification on site reliability engineering concepts and 10+ years applied experience
Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve reliability engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements.
Ability to determine how each system relates to each other and uses a breadth of tools to drive automation, process improvement, and reliability for the firm
Experience with translating research, analysis, and tests into business recommendations
Preferred qualifications, capabilities, and skills
Experience modernizing reliability practices in large, multi-team environments and/or legacy-to-modern transformations.
Experience building “paved road” reliability capabilities (shared libraries, templates, tooling) that scale across many teams.
Familiarity with SLO programs and operational readiness practices at scale.
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Worksite address
jersey city, NJ, 07390, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.