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Job description
DIRECTOR OF SPA
Luxury Hotel, Boston, MA, USD $120,000 - $130,000 per year
ABOUT THE ROLE
We are looking for a Director of Spa for a luxury hotel in Boston, Massachusetts. This is a senior commercial and operational leadership role withfull responsibility for the strategic direction, financial performance, and guest experience across all spa and wellness operations. Reporting to theHotel Manager, the Director of Spa will drive revenue growth, develop innovative wellness programming, and position the spa as a standoutdestination within the Boston market.
WHAT YOU'LL DO
Provide strategic leadership across all spa operations, setting the direction for service excellence, wellness programming, and revenueperformance
Develop and execute plans that align with hotel business objectives, revenue goals, and luxury standards
Curate and lead wellness storytelling initiatives, experiential concepts, and seasonal activations that bring the spa's identity to life
Collaborate with the marketing team to develop authentic narratives around the spa menu, wellness offerings, local culture, and partnerships
Manage budgets, forecasting, labour costs, and capital expenditures to achieve and exceed financial targets
Identify and drive incremental revenue opportunities, analyse business trends, and implement strategies to optimize performance
Recruit, develop, coach, and retain a high-performing spa team
Establish clear performance expectations and promote a culture of luxury service, innovation, and continuous improvement
WHAT YOU BRING
Minimum 5 years of experience in the spa or wellness industry, with luxury hospitality experience strongly preferred
Proven leadership experience as a Spa Director or in a comparable senior management role
Strong financial acumen, including budget management, financial reporting, and revenue generation strategy
Deep knowledge of spa treatments, therapies, fitness programmes, and current wellness trends
Strategic thinking and analytical skills with the ability to develop and implement successful spa strategies
Excellent communication and interpersonal skills with a genuine talent for building guest relationships
Adaptable, innovative, and comfortable thriving in a fast-paced luxury environment
WHAT'S OFFERED
USD $120,000 - $130,000 per year
Comprehensive benefits package
Complimentary dry-cleaning and meals on duty
Discounted parking
Discounted stays at partner luxury hotel properties worldwide
Learning and development programmes with genuine career growth opportunities
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.