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Jersey Mike's Subs

Director of Strategic Development and Analysis

tinton falls, NJ

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About this opportunity

Jersey Mike's Subs lists this Director of Strategic Development and Analysis opportunity in tinton falls, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Director of Strategic Development and Analysis

Onsite, Tinton Falls- NJ

Company Description

Jersey Mike’s is a fast‑casual sub sandwich franchise with over 3,300 locations nationwide, offering fresh sliced subs, grilled‑to‑order cheesesteaks, and freshly baked bread. Established in 1956, the company is committed to providing delicious food made with premium ingredients and giving back to the communities it serves. Jersey Mike’s was ranked #1 in 2026 America’s top franchises by Entrepreneur Magazine and earned recognition in Nation’s Restaurant News, highlighting its rapid growth and dedication. With a history of philanthropy, the brand gives back through initiatives like its Annual Day of Giving and has raised millions for local charities. Jersey Mike’s is driven by its commitment to quality, community, and making a difference.

Position Summary

The role of Director of Strategic Development and Analysis is to help formulate, support, and execute the franchise development strategy set by the Chief Development Officer (CDO). The main responsibility of the Director of Strategic Development and Analysis is managing the day‑to‑day franchise development internal functions, ensuring the development strategy set forth by the CDO is executed smoothly and efficiently. The Director of Strategic Development and Analysis is responsible for maintaining and updating organizational policies, managing the administrative processes, preparing important development reports measuring sales, real estate, and pipeline KPI’s for senior leadership and the development enterprise. The role will include, but is not limited to the following duties:

Key Responsibilities

Works with Chief Development Officer in strategy development within franchise development enterprise

Oversees all activity of Franchise Development Managers, Platform Manager, and Acquisition Manager

Works directly with Platform Manager in Managing relationships with platforms across franchise sales, real estate, & construction departments, such as Franconnect, Kalibrate, Leasecake, Forum Analytics, and more.

Responsible for accurate pipeline activity recording & reporting in CRM

Continually optimizes franchise development processes

Continually streamlines workflows within franchise development teams

Ongoing reduction of inefficiencies within franchise development enterprise

Corrects issues and always working to improve platforms

Oversees upgrades, improvements, and training for platforms

Once budget is approved, helps oversee department spending

Qualifications

Graduation from an accredited college or university with a Bachelor's degree

10+ years of franchising experience

10+ years using franchise CRM’s & mapping platforms (Franconnect specifically)

Thorough knowledge of Microsoft Office & ability to read and understand other manuals

Ability to make independent judgments, which have highly significant impacts on the organization

Excellent communication and presentation skills

Strong analytical & quantitative skills

Outgoing, personable and can engage with any audience

Responsible and able to manage multiple projects at once

Work requires continual attention to detail establishing priorities and meeting deadlines

Effective time management and logical decision‑making ability

Ability to work independently and complete daily activities according to schedule

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