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DSJ Global

Director of Technical Services & Customer Excellence

taylorville, IL

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Job description

DSJ Global is seeking a Senior Director/Head of Technical Services to lead a cross-location team of Technical Support and Field Service professionals. The role focuses on process improvement, documentation, and delivering operational excellence across service delivery.

The ideal candidate will have extensive experience managing customer-facing teams, implementing metrics, and driving organizational change while fostering a culture of responsiveness and continuous improvement.

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Worksite address

taylorville, IL, 62568, US

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