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Alexander Dennis Limited

Director of Vehicle Quality & Service Excellence

northern, KY

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Job description

Alexander Dennis seeks a Quality, Reliability & Service Director to own vehicle quality, reliability, and aftermarket service performance through the full product lifecycle. You will drive continuous improvement, oversee warranty and field service operations, and ensure regulatory compliance to maximize customer satisfaction and fleet availability.

The role requires leadership of Quality and Service teams, managing cost of poor quality, and translating field feedback into engineering and

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