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Mai Placement

Director of Warehouse Operations Leadership

new york, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Mai Placement lists this Director of Warehouse Operations Leadership opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Director of Warehouse Operations & Leadership

Location: NYC Metropolitan Area, Onsite, Full Time

Estimated Salary: $250,000 (Compensation commensurate with experience)

The company has built a substantial warehouse and distribution operation and now needs a strong operational leader to elevate performance through leadership, accountability, and execution.

This role is not about personally solving warehouse problems.

It is about building leaders who solve warehouse problems.

The Director of Warehouse Operations & Leadership will own the performance of the entire operation through managers and supervisors, creating a culture of accountability, operational discipline, safety, continuous improvement, and forward planning.

Success will come from building a leadership team that consistently delivers inventory accuracy, fulfillment performance, labor productivity, safety excellence, and operational scalability with minimal executive involvement.

This is a hands‑on leadership role for someone who knows how to lead leaders, hold people accountable, improve operations through structure, and build an organization capable of sustaining growth.

Responsibilities

Leadership & Accountability

Own the performance of the warehouse leadership team

Lead managers and supervisors through clear expectations, accountability, coaching, and performance management

Build a culture where leaders take ownership of results rather than escalating problems

Develop future leaders and strengthen succession throughout the operation

Establish operational rhythms, scorecards, and accountability systems that drive execution

Operational Ownership

Own end‑to‑end warehouse and distribution performance

Ensure receiving, inventory control, storage, fulfillment, and shipping operations perform at a high level

Drive consistency, reliability, and operational discipline across all functions

Remove bottlenecks that impact customer service, productivity, safety, or operational performance

Planning & Execution

Ensure operations are planned weeks, months, and quarters ahead

Align labor, equipment, inventory, and facility capacity with business demand

Build proactive operating plans that support growth without sacrificing execution

Continuous Improvement

Drive Lean thinking throughout the organization

Build a culture focused on waste reduction, process improvement, and operational excellence

Improve productivity, throughput, and efficiency through structured improvement initiatives

Safety & Culture

Own safety performance throughout the facility

Ensure managers actively identify and eliminate operational risks

Create a culture where safety, accountability, and execution are non‑negotiable

Financial Performance

Own labor productivity and warehouse operating costs

Drive efficiency improvements through better leadership, planning, and execution

Use operational metrics to make decisions and improve performance

Success in This Role

Leadership team consistently delivering results with minimal executive intervention

Improved manager and supervisor performance

Improved inventory accuracy

Improved labor productivity

Improved fulfillment performance

Improved warehouse throughput

Reduced safety incidents

Improved operational planning and forecasting

Sustainable culture of accountability and continuous improvement

Leadership bench capable of supporting future growth

Requirements

Experience leading large‑scale warehouse, distribution, logistics, manufacturing, or operational environments

Proven experience leading managers and supervisors in a multi‑layer organization

Strong understanding of inventory control, fulfillment, receiving, and warehouse operations

Experience building accountability systems and performance‑driven cultures

Strong forecasting, planning, and operational decision‑making capability

Demonstrated ability to improve operational performance through leadership

Strong analytical and problem‑solving skills

Ability to operate successfully in a fast‑paced, high‑accountability environment

Must‑Haves

Proven experience leading managers, supervisors, and multi‑layer leadership teams

Led leaders within a warehouse, distribution, manufacturing, logistics, or similar operational environment

Proven track record improving operational performance through leadership rather than individual contribution

Experience building accountability, ownership, and performance management systems

Strong leadership development, coaching, and succession planning experience

Good understanding of Lean concepts

Experience improving warehouse KPIs, productivity, safety, throughput, inventory accuracy, or operational efficiency

Strong planning and forecasting capability

Data‑driven leadership style

Ability to operate in a fast‑paced, high‑accountability environment

Compensation

$250,000 per year

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Worksite address

new york, NY, 10261, US

Who can apply

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