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Job description
Director of Workforce & Financial Success
John Boner Neighborhood Centers (JBNC) – Indianapolis, IN
About JBNC
At John Boner Neighborhood Centers, we work alongside our neighbors on Indianapolis’s Near Eastside to build a thriving, connected community. Through workforce development, financial wellness, and family-centered services, we help individuals and families build stability, increase income, and achieve long-term success. Our approach focuses on creating opportunities that empower both children and their families to thrive together.
Position Overview
We’re seeking a strategic, collaborative, and mission-drivenDirector of Workforce & Financial Success to lead JBNC’s workforce development, financial wellness, and asset development initiatives. This role oversees the implementation and growth of programs designed to help neighbors increase earnings, strengthen financial stability, and achieve their personal and professional goals.
As a member of the Neighbor Success leadership team, this position provides strategic direction, program oversight, staff leadership, community partnership development, and performance management while ensuring services are delivered effectively and in alignment with the Center for Working Families (CWF) model.
What You’ll Do
Lead the strategy, implementation, and continuous improvement of workforce development and financial wellness programs
Oversee the Center for Working Families service delivery model and ensure high-quality neighbor experiences
Supervise, coach, and develop staff while fostering a culture of accountability, collaboration, and growth
Build and maintain strong partnerships with employers, training providers, funders, and community organizations
Monitor program outcomes and use data to evaluate effectiveness and drive improvements
Ensure compliance with grant requirements, contracts, and reporting obligations
Manage program budgets and identify opportunities to maximize resources and impact
Collaborate across departments to support JBNC’s two-generation (2Gen) approach and organizational goals
Ensure accurate data collection, reporting, and performance tracking across multiple systems
Support innovative solutions that improve workforce, financial, and family success outcomes for neighbors served
Required Qualifications
Bachelor’s degree and 3–5 years of experience in workforce development, financial coaching strategy, or related fields
Three or more years of program leadership and staff management experience
Experience working within complex systems and managing multiple priorities
Strong operational and organizational skills, including process development and implementation
Strong written, verbal, and interpersonal communication skills
Critical thinking and problem-solving abilities
Experience using technology and data systems to track outcomes and inform decision-making
Proficiency with Microsoft Office and the ability to learn new software applications and reporting systems
Preferred Qualifications
Master’s degree in a related field
Experience managing workforce development, career coaching, or financial empowerment programs
Knowledge of the Center for Working Families model or similar integrated service delivery approaches
Experience with grant-funded programs and compliance requirements
Established relationships within workforce development, education, or community-based service sectors
Compensation & Benefits
JBNC offers a competitive and supportive benefits package, including:
Medical, dental, and vision insurance
Life insurance at no cost to employees
Telehealth and mental health services
401(k) with employer match
Paid time off including holidays (with a full week off at year end)
Professional development and leadership growth opportunities
Access to discounted Fitness Zone membership and employee engagement initiatives
Work Environment & Schedule
Full-time, exempt position
Based at John Boner Neighborhood Centers
Typical schedule is Monday–Friday, with occasional evening or community engagement activities as needed
Collaborative leadership role working across departments, community partners, and external stakeholders
Why Join JBNC?
This is an opportunity to lead programs that directly impact economic mobility and financial stability for individuals and families on Indianapolis’s Near Eastside. As Director of Workforce & Financial Success, you’ll help shape strategy, develop teams, strengthen community partnerships, and create measurable outcomes that improve lives and strengthen the community.
Employmentis contingent upon successful completion of a background check, in accordancewith applicable laws.
John H. BonerNeighborhood Centers is an Equal Opportunity Employer. All qualified applicantswill receive consideration for employment without regard to race, color,religion, gender, gender identity or expression, sexual orientation, nationalorigin, genetics, disability, age, or veteran status
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Worksite address
indianapolis, IN, 46262, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.