About this opportunity
Jobtailor lists this Director, Practice Analytics opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Partner with clinical and operational leaders to evaluate practice performance and identify opportunities to improve access, patient flow, continuity, quality, and efficiency
Build and manage a performance framework covering visit demand, available capacity, provider productivity, schedule utilization, no-shows, third-next-available appointment, panel balance, care gaps, and continuity of care
Diagnose operational problems and redesign scheduling templates, rebalance provider panels, align staffing with patient demand, and reduce unused capacity
Support site and service-line leaders with performance reviews, targets, and improvement plans
Develop integrated views of clinical quality, population health, and practice performance across medical and behavioral health services
Identify patients with overdue screenings, immunizations, follow-up needs, or chronic disease care gaps and translate findings into actionable worklists and workflows
Track outcomes and disparities by site, provider, population, and other relevant dimensions
Support UDS, PCMH, FTCA, grant, managed care, and value-based performance reporting
Analyze visit volume, provider FTE capacity, cost per visit, revenue per visit, payer mix, coding patterns, note closure, denials, and value-based incentives
Develop forecasts and scenarios for service demand, staffing, visit capacity, revenue, and program growth
Assess operational and financial impacts of new programs, expanded services, staffing models, schedule changes, and regulatory requirements
Partner with finance, revenue cycle, credentialing, and practice leaders to identify root causes and recommend solutions
Lead development of role-based dashboards and establish shared definitions for core measures
Collaborate with IT and health information technology teams to improve data pipelines, EHR reporting, dashboard usability, data quality, and role-based access
Advance self-service analytics for non-technical leaders
Serve as a trusted thought partner to the Chief Medical Officer, medical directors, administrative directors, finance, quality, and executive leadership
Translate complex findings into concise recommendations for operational leaders, executives, the Board, and external stakeholders
Supervise, coach, and develop analytics staff
Promote data-informed decisions and measurable improvement
Work with clinical and operational leaders on-site 3-4 days per week; occasional evening work may be required
Requirements
Bachelor's degree in health administration, public health, business, healthcare informatics, analytics, or a related field, or an equivalent combination of education and directly relevant experience
At least 7 years of progressive experience in ambulatory healthcare operations, practice management, healthcare analytics, or a combination of these areas
Direct experience managing, overseeing, or serving as a senior operational partner to a multisite ambulatory practice, preferably within an FQHC, community health center, hospital outpatient clinic, or safety-net healthcare organization
Demonstrated success using data to improve practice operations, such as access, scheduling, patient flow, provider productivity, panel management, staffing, quality, care-gap closure, or financial performance
Experience working with clinical, operational, and financial healthcare data and explaining the connections among them
Strong knowledge of EHR (EPIC) and practice management data, including the ability to assess data quality and define meaningful operational measures
Experience developing dashboards, forecasts, models, or performance reporting used by leaders for operational decisions
At least 5 years of people leadership, program leadership, or enterprise-level cross-functional leadership
Advanced Excel skills and working proficiency with at least one visualization or analytics platform, such as Tableau or Power BI
Ability to work with SQL directly or effectively partner with technical teams that use SQL
Excellent written, verbal, and facilitation skills, with the ability to communicate with clinicians, practice leaders, executives, technical teams, and non-technical audiences
Tailored cover letter explaining the ambulatory practice environment, an example of using data to improve practice performance or care delivery, and interest in Callen-Lorde's mission and opportunity
Master's degree in a related field is preferred
Preferred experience in an FQHC or community health center, including familiarity with UDS, HRSA requirements, PCMH, FTCA, and value-based or managed care performance
Preferred experience with EPIC and its reporting tools, revenue cycle, coding, payer mix, budgeting, revenue or capacity forecasting, medical/behavioral health/population health data integration, and LGBTQ+ health, HIV care, or health equity-focused measurement
Core Competencies
Demonstrates expertise in healthcare operations and analytics, with a strong focus on improving practice performance through data-driven decision-making, operational efficiency, and patient care quality. Proficient in managing complex healthcare data and developing actionable insights for clinical and operational leaders.
Highest-signal resume keywords
Healthcare Operations Management
Data Analysis and Reporting
EHR (EPIC) Proficiency
People Leadership
Performance Improvement Strategies
Hard Skills
Healthcare Analytics
Operational Performance Frameworks
Dashboard Development
Forecasting and Modeling
SQL Proficiency
Advanced Excel Skills
Data Quality Assessment
Panel Management
Scheduling Optimization
Care Gap Closure
Soft Skills
Excellent Communication Skills
Facilitation Skills
Collaborative Leadership
Coaching and Development
Industry Keywords
Ambulatory Healthcare
FQHC
PCMH
UDS
Managed Care
Value-Based Performance
Population Health
Health Equity
Tools & Technologies
Tableau
Power BI
EHR Reporting Tools
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.