About this opportunity
Hagerty Insurance Agency lists this Director, Private Client Experiences (Remote) opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hagerty Private Client is seeking a Director to define and enforce a unified experience standard for high-net-worth collectors across all member-facing touchpoints. You will build and maintain training curriculums, playbooks, and escalation protocols to ensure consistency in tone, timing, and service delivery.
You will partner with claims, underwriting, events, and marketing to align teams to the Private Client standard and drive measurable improvements across the journey for brokers and trusted
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.