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Job description
Gap Inc. is an equal‑opportunity employer committed to providing a workplace free from harassment and discrimination. We hire based on qualifications and promise to make all employment decisions without regard to protected status.
About the Role
The Production Director will own production strategy and execution across the Gap Inc. Beauty portfolio, managing manufacturing operations, vendor partnerships, commercialization timelines, and supply chain readiness from development through launch. This role sits at the intersection of Product Development, Sourcing, Supply Chain, Packaging, Planning, Creative, Finance, and Legal to ensure products are delivered on time, within cost targets, and at the quality standards required to scale a best‑in‑class beauty business.
What You’ll Do
Production & Commercialization Leadership
Lead end‑to‑end production execution across all beauty categories including fragrance, bath & body, body care, wellness, gifting, and seasonal programs
Own commercialization timelines from formula lock through final production and retail delivery
Build scalable production processes and operational frameworks to support rapid category expansion and growth
Establish launch readiness governance and milestone tracking across all cross‑functional stakeholders
Drive speed‑to‑market optimization while maintaining quality and margin standards
Vendor & Manufacturing Management
Develop and manage strategic relationships with domestic and international manufacturers, fillers, and packaging suppliers
Lead vendor selection, capability assessments, and ongoing performance management
Negotiate production timelines, MOQs, lead times, and operational terms in partnership with Sourcing and Finance
Build contingency and risk mitigation strategies across the vendor network
Partner with suppliers to drive innovation, scalability, and cost optimization opportunities
Quality, Compliance & Regulatory Oversight
Ensure all products meet retailer, regulatory, and quality standards across applicable markets
Partner with Regulatory and Legal teams to oversee testing, documentation, claims substantiation, and compliance readiness
Establish QA/QC protocols and escalation processes across the production lifecycle
Lead root cause analysis and corrective action plans for quality or supply disruptions
Ensure adherence to GMP and industry best practices
Packaging & Supply Chain Coordination
Partner closely with Packaging Development to align component readiness with production schedules
Oversee production planning and supply coordination to support launch calendars and replenishment needs
Collaborate with Supply Chain and Planning teams to manage inventory risk, production allocation, and operational continuity
Support forecasting and capacity planning for future scale scenarios
Financial & Operational Management
Own production budget management and support margin optimization initiatives
Drive productivity improvements, cost savings, and operational efficiencies
Partner with Finance on COGS management, accruals, and production forecasting
Monitor operational KPIs including OTIF, lead times, fill rates, defect rates, and production costs
Team & Cross‑Functional Leadership
Build and lead a high‑performing production organization as the business scales
Serve as a key operational partner across Product Development, Brand, Merchandising, Creative, Supply Chain, and Strategy
Foster a culture of accountability, agility, collaboration, and continuous improvement
Support executive updates and operational reporting for senior leadership and governance forums
Who You Are
10+ years of experience in beauty production, manufacturing, operations, or supply chain leadership
Strong expertise across beauty categories including fragrance, personal care, bath & body, skincare, or cosmetics
Experience scaling production operations within a high‑growth beauty or consumer products environment
Proven track record managing complex vendor ecosystems and commercialization processes
Deep understanding of beauty manufacturing, packaging production, QA/QC, and regulatory requirements
Experience leading cross‑functional operational initiatives and driving process optimization
Strong financial and operational acumen with experience managing budgets and margin considerations
Preferred Experience
Experience supporting private label and/or vertically integrated beauty businesses
Experience working within specialty retail, omnichannel, or high‑volume consumer environments
Familiarity with global sourcing and international manufacturing networks
Experience supporting rapid launch cycles and seasonal innovation calendars
Salary Range
$160,800.00 – $209,100.00. Pay may vary based on qualifications, experience, skill level, and location.
Benefits
Merchandise discount: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet
Competitive paid time off plan
Up to five “on‑the‑clock” volunteer hours per month
Extensive 401(k) plan with company matching up to 4% of base pay
Employee stock purchase plan
Medical, dental, vision, and life insurance
Other benefits available – see the employee benefits portal for details
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.