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Capital One

Director, Product Strategy & Analytics: Growth & Insights

northern, KY

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Job description

Capital One is seeking a Director of Business Analytics for the Assistance & AI team in New York. This leadership role will shape analytics strategy, data infrastructure, and product analytics across CX and OPEX outcomes in digital assistance and self-service channels.

You will build scalable measurement frameworks, guide data-backed business strategies, and lead a high-performing team of business and data analysts to drive growth and efficiency.

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