Director Program Management

Job description

Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip.

Join our first-class team to reinvent in-flight experience. In the role of Director, Program Management, you'll play a pivotal part on our Programs team.

The Program Management Director is responsible for the profit and loss (P&L) of the business unit (BU) Projects/programs. These projects/programs may be located at a single BU site or across multiple physical sites depending on the BU. The Program Management Director is responsible for ensuring quality, cost, schedule and technical objectives are met while maintaining customer satisfaction. This role has direct responsibility for the project/program managers assigned to the BU. The Program Management Director provides leadership and program management guidance to the BU program managers. This role is responsible for the coaching and development of the BU project/program managers. The Program Management Director may report to a Business Unit GM or Cabin Division Leader. The Program Management Director serves as the Customer(s) primary escalation point of contact

Summary of Duties

Responsibility, Authority and full Accountability, including P&L, for the successful execution and Customer Satisfaction of all BU Programs

Responsible for the overall BU program financial performance

Ensure the BU program Business Cases are properly maintained for the entire program life cycle

Monitor and control BU program Non Recurring Expenses (NRE)

Ensure BU programs are profitable

Ensure BU program managers implement strong Scope Control and Change Management

Review BU program financials and ensure the data is accurate and complete.

Assist BU program managers to determine root case & corrective actions for fiancé and schedule variances

Ensure BU program managers properly apply earn value management to development program activities

Ensure BU programs implement lean principle & root cause corrective actions to reduce variances impacting performance

Review and approve estimation of non-recurrent & recurring costs targets on programs

Review and approve BU program management plans

Ensure BU programs analyze and prioritize tasks on the Critical Path throughout the program life cycle

Support the S&OP meetings and coordinate BU program planning with the other BU functional directors

Ensure previous lessons learned are incorporated into BU program planning and control

Ensure BU programs have identify & properly manage program stakeholders (internal & external)

Ensure BU programs perform and maintain program risk & opportunity assessment (quantitative and qualitative)

Develop BU strategic plans to grow and extend the life of the BU programs

But what else? (advantages, specificities, etc.)

Primary Point of Contact with customer over the entire program life cycle

Assist in the development of program negotiation plans, and ensure successful negotiation results

Generate executive level presentations, and conduct BU program progress reviews

Resolve customer issues that are escalated to the Director of Programs in a timely and professional manner

Support internal and customer milestone gate reviews ( e.g. PDR, CDR, PRR, etc)

Capture and communicate BU program management lessons learned

Successfully manages difficult or emotional customer situations

Build strong teams, and facilitate conflict resolution

Set BU program priorities and provide strategic guidance

Ensure program managers establish program governance, including program key performance indicators (KPIs). Establish method for capturing and reporting BU program KPIs

Assess Program manager skills and determine training needs. Provide coaching & mentoring to grow BU program manager skills

Facilitate conflict resolution and provide coaching/mentoring to BU project/program managers

Prepare and lead BU level program management meetings

Provide annual performance reviews for BU project/program managers

Serve as primary liaison with Executive Management

Prepare and present executive level program reviews

Provide the Voice of the Customer (VoC)

Implement flow down of “corporate directives” to IPT

Education

Bachelor's degree required.

Experience

Typically requires 15 years of experience managing programs throughout the program life cycle. Expert knowledge of program management methodologies and proven ability to manage programs.

Computer Skills

Proficient with MS Project, competent with MS Office programs.

Other Skills

Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, Strong leadership and organizational skills, ability to analyze & summarize information, strong financial acumen

Business travel

Up to 30% is likely.

Additional Preferred Skills

Project Management certification (e.g. PMI PMP) is highly desirable.

Degree in Engineering preferred

Description: Senior-level position within field.

At Safran Cabin, we provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

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Worksite address

costa mesa, CA, 92626, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.